Administrative Counter Clerk

Function

As an Administrative Counter Clerk, you are responsible for a broad range of administrative tasks. In addition, you serve as back-up for the various counters in the Port of Antwerp:

• You handle general office administration, including invoicing.
• The mailbox, customer queries, complaints and general administrative follow-up also fall within your responsibilities. You monitor progress and seek practical solutions when information is missing or something is out of order.
• In addition, you support purchasing and commercial administration, add new products to the database and step in as a receptionist at the counter during absences or periods of increased activity.

What do you do as back-up at the counter?

• Upon arrival, you gather the necessary product information, check data sheets and translate that information into the appropriate cleaning programme.
• You create cleaning documents and assignments in the internal software programme and accurately process the administration following the completion of the cleaning.
• A clear handover with the cleaning staff and other colleagues ensures that the operational planning continues to run smoothly and that drivers follow the correct procedures.
• After processing, you provide the required documents, complete files and take care of reporting to clients.
• Here you work the early or late shift when required.

Profile

Do you recognise yourself in the profile below? Then be sure to contact us:

• You bring at least five years of relevant experience in administration, logistics, customer service or a comparable environment. Experience with invoicing or complaints handling is a clear advantage.
• Good PC skills are important: you work confidently with MS Office, including Word, Excel and Outlook, and pick up specialised administrative software with ease.
• You communicate professionally in Dutch and English, both verbally and in writing, as you are in daily contact with drivers, customers and operational colleagues. Knowledge of French or German is an added bonus.
• Accuracy and problem-solving ability help you to process product information, documents and procedures correctly, even when the workload increases.
• You take initiative, work independently when required and actively align with the team at the same time. For accessibility across the various sites in and around the Port of Antwerp, your own transport is practically essential.

Organisation

Our client is a one stop shop for tank containers. They provide storage, cleaning, heating and certification. This originally Kempen-based family business now operates across 5 different locations in Belgium. They are looking for staff for their department in the Port of Antwerp.

Offer

What can you count on in this role?

• A full-time vacancy of 38 hours per week in Antwerp, with a varied combination of administration, logistics, customer contact and counter operations.
• A gross monthly salary between €3,500 and €4,200, depending on your experience.
• A salary package in accordance with PC 207, with additional extra-legal benefits.
• In principle, you work during daytime hours. When covering at the counter, you may take on an early shift from 06.00 to 14.00 or a late shift from 14.00 to 22.00; on Fridays the late shift runs until 20.00.
• You will join a stable logistics working environment where you take on a broad role and can further develop your knowledge within administration and operational services.

Would you like to contribute as an Administrative Counter Clerk to the smooth and correct handling of operations in the Port of Antwerp? Submit your application and discover during a personal interview whether this role suits you.