Counter clerk

Function

• As counter clerk, you are the first point of contact for drivers departing from or arriving at the terminal in Bornem. You ensure a smooth reception, clear information and correct administrative handling.
• Preparing, checking and handing over the necessary transport documents forms an important part of your work. This allows drivers to start their journey with the correct information and documents.
• You check whether deliveries have been carried out correctly and whether all relevant data has been processed administratively. You spot discrepancies in time and pass them on to the right colleagues.
• During the shift, you monitor the progress of transports. When routes, documents or schedules change, you look proactively for a feasible solution.
• In this counter clerk role, you combine reception, administration and operational follow-up. You coordinate daily with drivers, transport planning and colleagues at the terminal.
• You work an early shift from 05:00 to 13:00 or a late shift from 13:00 to 21:00. This alternation gives you a clear rhythm and keeps you close to the daily transport operation.
• You will join an organisation in national and international road transport, with attention to a pleasant and respectful working environment in which employees feel supported, even when the pace is high.

Profile

• You preferably have 3 to 5 years of experience in a counter role, administrative transport position or comparable operational environment. Knowledge of road transport is a strong asset, but relevant experience and insight are at least equally important.
• You use Dutch and French fluently in your contacts with drivers and colleagues. English is a welcome bonus for international communication and transport documents.
• You work accurately and can connect various pieces of data. This is essential for correctly checking documents, deliveries and transport information.
• A determined and solution-oriented attitude helps you make decisions when planning changes during the shift. You remain calm and communicate clearly.
• You are willing to work an early or late shift and feel comfortable in an environment where consultation, pace and practical follow-up come together.

Organisation

Our client specialises in domestic and international road haulage. They are strongly committed to providing a pleasant working environment for all their staff, so that everyone can feel at home amidst the hustle and bustle of the transport department.

Offer

• A gross monthly salary in accordance with the applicable pay scale: from €3,291.84 in grade 5 to €3,512.65 in grade 6, depending on your relevant experience and grading.
• A shift allowance of 7.5% on top of the scale salary for early and late shift work.
• A full-time position as counter clerk in Bornem, with a clear shift schedule: 05:00–13:00 or 13:00–21:00.
• A varied working environment with daily contact with drivers, transport planning and various operational departments.
• A people-oriented working environment within national and international road transport, where collaboration and a pleasant working atmosphere are central.
• The opportunity to further develop your knowledge of transport administration, document flows and operational follow-up.

Would you like to work as a counter clerk and help ensure correct departures and smoothly completed transports? Then apply for this vacancy in Bornem.