Team Manager B2B Relationship Managers

Function

As B2B team manager, you take on an important role within the commercial insurance department. You combine your experience in insurance with the responsibility of supporting employees and helping to organise the team's operations.

Your duties will include:

• You support and coach employees in the day-to-day follow-up of commercial insurance files.
• You share your technical knowledge and help colleagues to further develop their expertise.
• You monitor the quality of service delivery and the follow-up of the client portfolio.
• You contribute to thinking about an efficient division of tasks and smooth collaboration within the team.
• You act as a point of contact for more complex client queries and insurance files.
• You work closely with the managing director and other responsible parties to further develop the commercial service offering.
• You help maintain relationships with existing clients and contribute to ensuring they are supported in a high-quality and proactive manner.

Active prospecting is not a must. The emphasis is on the substantive support of the team, the management of existing client relationships and the further development of the B2B operations.

Profile

For this role, we are looking for an experienced insurance professional who is ready to take on broader responsibilities.

• You have extensive experience in commercial insurance and possess a solid knowledge of BOAR.
• You understand the insurance needs of self-employed persons and SMEs and can assess complex files on their merits.
• You are happy to take initiative and find it rewarding to coach colleagues and share knowledge.
• You communicate clearly and know how to bring people along in a constructive manner.
• You are highly organised and maintain an overview of various files and priorities.
• You are collegial, approachable and happy to roll up your sleeves yourself.
• You speak and write Dutch fluently.
• Experience with Brio is an advantage.

You do not need to be a pronounced salesperson or active prospector. More importantly, you are able to use your experience to make the team stronger, advise clients effectively and help drive the further growth of the department.

Organisation

You will join an independent insurance office that has grown significantly since its founding and currently employs around 18 people. The office serves both private individuals and self-employed persons and businesses from a wide range of sectors. Its operations are built around several teams, including private clients, commercial insurance and claims management, each with their own team leader.

Within this organisation, you will have the opportunity to help build the further development of the B2B team. There is room to improve processes, share knowledge and help employees grow. The atmosphere is professional yet approachable, with short lines of communication and a strong focus on collaboration. You will work in a modern, well-appointed office environment with a young and diverse team.

Offer

You will have a versatile role in which you can combine your technical expertise with responsibility for a team. Moreover, you will find yourself in an environment where development and progression are encouraged.

You can count on, among other things:

• Tailored salary package: remuneration is aligned with your experience and responsibilities.
• Salary bonus: a bonus scheme of €300 gross per month.
• Insurance: a group insurance and hospitalisation insurance through AG Insurance.
• Eco-vouchers: as an additional benefit on top of your salary.
• Extra leave: accrued overtime hours can, in accordance with the applicable scheme, be taken as extra leave or paid out at 150%.
• Working hours: Monday to Thursday from 8.30 to 12.00 and from 13.30 to 17.30. On Fridays, the working day ends at 17.00.
• Work regime: preferably full-time.
• Company car: possible when the role effectively requires a sufficient number of external trips; this is assessed on an individual basis.
• Work environment: a modern office environment, a young team and short lines of communication.
• Team activities: informal afterworks, staff parties and other activities.

You will have the opportunity to apply your experience at a higher level, to coach employees and to help shape the further development of the commercial department.

Are you the B2B relationship managers team manager we are looking for? Apply now!