Claims Manager

Function

Your range of tasks:

• Act as the first point of contact for customers in the event of a claim;
• Opening, analysing and managing claims files from start to finish;
• Gathering the necessary information and documents and ensuring that the damage is assessed correctly;
• Maintaining contact with clients, insurance companies, experts and other relevant parties;
• Actively following up on cases and monitoring the set deadlines;
• Ensuring that files are processed correctly and efficiently;
• To keep clients informed, in a clear and transparent manner, about the progress and further handling of their case;
• Thinking alongside the customer and finding a suitable solution;

Profile

We are looking for someone who:

• Wants to work from the office in Oud-Turnhout;
• Some initial experience in insurance, claims management or a similar administrative role;
• Works in a precise and organised manner;
• Is customer-focused and has strong communication skills;
• Is able to manage cases independently, but also enjoys working as part of a team;
• Has a problem-solving and proactive attitude;
• Is comfortable working with administrative systems and digital tools;
• You speak and write Dutch well because you are in close contact with customers;
• Is keen to learn and develop further within the insurance sector;

Organisation

This organisation is renowned for its personalised approach, professional service and strong customer relationships. Both private individuals and businesses can turn to it for a wide range of insurance solutions. Thanks to close collaboration with various insurance companies, a solution is sought for every customer that matches their specific needs and circumstances.

The organisation has a collegial and welcoming working atmosphere, with scope for initiative, independence and personal development. Quality, trust and proper follow-up are central to day-to-day operations.

To support the team’s continued growth, they are currently looking for a

Offer

Offer:

At NK Verzekeringen, you’ll find yourself in a professional yet personal working environment where customers and staff are at the heart of everything we do.

You can count on:

• A permanent contract of indefinite duration;
• Gross salary range €2,800–€3,400;
• A varied and responsible role;
• A pleasant working atmosphere within a close-knit team;
• Opportunities for training and personal development;
• An attractive remuneration package in line with market rates – €10 meal vouchers, hospitalisation insurance and group insurance;
• Cafeteria plan;
• A role involving responsibility and direct contact with customers;
• A stable working environment with opportunities to grow alongside the office in Oud-Turnhout;

Do you feel this is the right fit for you? If so, apply via the button below – and who knows, you might just be our next colleague!