Claims Manager

Function

As Claims Manager You’ll ensure that claims are handled efficiently, accurately and with a human touch. You’ll be the link that keeps cases on track from start to finish, ensuring that customers receive clear information and that every case is handled properly.

In this role, you’ll combine precision with a hands-on approach. You’ll enjoy a great deal of variety and play a part in delivering a service that centres on structure, communication and solution-focused thinking.

• You will register and manage claims files from the initial report through to closure;
• You analyse the case information and gather the necessary documents and evidence;
• You will liaise with customers, experts, insurers and other relevant parties;
• You will carefully monitor deadlines and administrative procedures;
• You contribute ideas for solutions and maintain an overview, even when several cases are running simultaneously;
• You will ensure that the records in the systems are clear and accurate;

You’ll be working in an environment where learning, working together and taking responsibility go hand in hand. Thanks to your commitment, customers get a clear follow-up without it turning into an administrative nightmare.

Profile

We are looking for someone with a a healthy dose of eagerness to learn, a keen eye for detail and a natural drive to complete cases correctly.

Experience of 0 to 3 years That’s fine: fresh energy and a keen desire to learn are just as important here as a long CV.

• You have a degree in administration, law, economics or a related field, or you have a relevant interest and aptitude;
• You communicate fluently and professionally, both verbally and in writing;
• You work with precision and maintain a clear overview in an environment where you are dealing with several cases at the same time;
• You are customer-focused, discreet and proactive in finding solutions;
• You are able to work well with colleagues and external partners;
• You are digitally literate and quick to learn new systems;
• Knowledge of claims management, insurance or case follow-up is an advantage, but not essential;

Anyone who likes structure brings to complex situations, and in doing so a a healthy dose of enthusiasm ...will soon feel at home here.

Organisation

Over 40 years’ experience, five offices and one strong team!

For over 40 years, our client has been the trusted insurance partner for families and small and medium-sized enterprises. From their offices in Kasterlee, Turnhout, Retie, Oud-Turnhout and Arendonk, they work closely with our customers, offering a personalised approach. Together with the managers, we are ready for further growth. They are therefore looking for a new colleague for their office in Arendonk.

Offer

An attractive package that perfectly combines job satisfaction with extra comfort.

You’ll find yourself in an environment where you can grow, learn and develop further, with great benefits that make your working week just that little bit more enjoyable.

• 31 days’ holiday to strike a good balance between work and leisure;
• Comprehensive internal and external training programmes to further develop your knowledge and skills;
• End-of-year gift as a further token of appreciation;
• Electronic meal vouchers for a tasty extra;
• Hospitalisation insurance for extra peace of mind;

On top of that, you’ll receive a roll of responsibility, variety and the opportunity to develop your skills within a professional and people-centred working environment in Arendonk.