Internal Technical Sales Advisor

Function

As an Internal Technical Sales Advisor, you’ll be the first point of contact for customers in the field of electrical installations and technical construction projects. You’ll combine commercial acumen with technical advice to ensure that customers find the right solution quickly.

Your duties will include:

• Advise and follow up with customers by telephone, email and other digital channels.
• Analysing the needs of electricians and professional customers.
• Proposing technical solutions based on an extensive range of electrical equipment.
• Drawing up, explaining and commercially justifying quotations.
• Actively follow up on quotations and convert them into firm orders.
• Process orders correctly in the internal system.
• Answer technical queries independently or liaise with in-house product specialists and suppliers.
• To keep customers informed about product availability, stock levels, delivery times and current orders.
• Monitor the logistics process from order to delivery.
• Highlight commercial campaigns, promotions and complementary products.
• Engage in proactive cross-selling and build long-term customer relationships.
• Working with the field staff, logistics staff, product specialists and external partners.
• You will report to the branch manager.
• You will become a key link between the customer, the sales department and the internal organisation.

Profile

For this role, we are looking for a customer-focused professional with an interest in technology and commercial acumen.

You recognise yourself in the characteristics listed below:

• You have experience in internal sales, back-office sales, technical consultancy or a similar role.
• A sound grounding in electrical engineering, electrical installations or technical products is important.
• You have plenty of commercial drive and take the initiative without being asked.
• You work with precision when drawing up and following up on quotations and orders.
• You have excellent communication skills and are able to clearly translate customers’ enquiries into a suitable solution.
• You have a good command of Dutch and a fluent command of French, or vice versa.
• You are willing to continually develop your product knowledge through education and training.
• Knowledge of data, reporting or business analysis would be an advantage.
• You enjoy working as part of a team, but are also able to set your own priorities.
• You have strong administrative skills and are good at following things up.
• Experience with a technical product range or a portfolio of professional clients is an asset.

Organisation

Our client is a well-established technical wholesaler specialising in electrical products and solutions. The company supports professional clients by providing technical advice, project support and efficient service. You will be joining a dynamic and supportive working environment with opportunities for growth.

Offer

For this role as Internal Technical Sales Advisor in Zaventem, you can expect:

• A permanent contract of indefinite duration.
• An attractive and competitive salary.
• Meal vouchers.
• Group and hospitalisation insurance.
• An end-of-year bonus.
• ADV and length-of-service days.
• Bike leasing option.
• A comprehensive range of additional benefits.
• In-house training courses and product training sessions.
• A personal development programme with scope for initiative and growth.
• A varied role involving a great deal of customer contact and technical responsibility.
• A pleasant working environment within a stable, professional organisation.

Are you the in-house technical sales assistant who enjoys helping customers with professional advice and thorough follow-up? If so, apply today. We’ll get in touch with you as soon as possible to discuss the role and your expectations in more detail.