Head of Technical Services

Function

As Head of Technical Services, you are the technical point of contact within the organisation and ensure that day-to-day operations run smoothly.

Your responsibilities:

• You will be managing a team of two service engineers on a daily basis.
• You draw up the schedule and ensure that all materials and parts are ready for the jobs.
• You will allocate the work and support the technicians where necessary.
• After completing your daily coordination tasks, you’ll catch up on the necessary administrative work.
• You will then be sent out on site to carry out installations, preventive maintenance and repairs on industrial food processing machinery.
• You will mainly be working in supermarkets, food companies and industrial production environments.
• You will be the technical point of contact for customers and will build a long-term relationship with them.
• During your visits, you will identify further opportunities and provide appropriate technical advice where necessary.

Profile

To take up the post of Head of Technical Services, they are looking for someone who meets the requirements set out below.

• You hold a bachelor’s degree in Electromechanics or an A2 qualification, supplemented by extensive relevant experience.
• You have several years’ experience as a service technician, maintenance technician or in a similar technical role.
• You combine strong technical knowledge with organisational insight.
• You are a good communicator and can lead your colleagues in a positive way.
• You deal with customers in a professional and customer-focused manner and have a keen eye for commercial opportunities.
• You enjoy getting stuck in and aren’t afraid to take on responsibility.
• You are looking for a long-term role in which you can grow alongside the company.
• You realise that this role demands more than a traditional 9-to-5 mindset and are prepared to commit to it.

Organisation

Our client is a family-run SME specialising in the sale, installation, maintenance and repair of professional machinery for the food sector. Thanks to their many years of expertise and personalised service, they build lasting customer relationships on a daily basis with clients including supermarkets and industrial food companies.

Within this company, you’ll enjoy a great deal of autonomy, short decision-making processes and the opportunity to take on a truly key role. For the right person, there are also opportunities for career progression and the prospect of helping to shape the company’s future in the long term.

Offer

If you take up the post of Head of Technical Services, you will receive the benefits package set out below.

• Gross salary between €3,500 and €5,500, depending on your experience.
• Company car.
• Non-statutory benefits are negotiable (insurance, meal vouchers).
• A responsible and varied role offering a great deal of autonomy.
• The combination of coordination and technical work on the track.
• Working within a stable family-run business with a no-nonsense approach.
• Genuine opportunities for career progression for someone who is looking to make a long-term commitment and help shape the company’s future.