Field Service Engineer

Function

As a Field Service Engineer, you are responsible for technical service at industrial customers across Belgium. You work independently on-site, but can always rely on the internal technical support team when you need assistance.

• You are responsible for the commissioning of new machines and installations at customers' sites.
• You carry out preventive maintenance to avoid downtime and technical issues as much as possible.
• You identify electrical and electromechanical faults and look for the root cause in a targeted manner.
• You carry out repairs and ensure that machines function correctly again.
• You are the technical point of contact for the customer and provide a service-oriented solution.
• You travel independently to customers across Belgium on a daily basis.
• You work mainly at industrial companies, with a strong representation within the food industry.
• The preceding mechanical assembly is carried out by a separate assembly team, allowing you as Field Service Engineer to focus primarily on commissioning, maintenance and service.

Profile

For this role of Field Service Engineer, we are looking for someone with a solid technical foundation who enjoys analysing and solving problems. You feel comfortable in an independent service role and consider direct customer contact an important part of your job.

• You hold a bachelor's degree in electromechanics, electrical engineering or a comparable technical field, or you have built up an equivalent technical level through practical experience.
• You have a good knowledge of electrical engineering and are strong at identifying and resolving electrical faults.
• Experience as a Field Service Engineer, Service Engineer or Service Technician is an advantage, but not an absolute requirement.
• You enjoy working independently and take responsibility for your interventions.
• You are customer-focused and communicate in a professional and service-oriented manner.
• You are willing to travel regularly to clients across Belgium.
• A good command of Dutch is essential.

Organisation

As a Field Service Engineer, you will join a technical family business specialising in industrial cleaning, handling and hygiene solutions. The company develops and builds its cleaning systems entirely in-house, ranging from standard machines to fully bespoke installations for industrial clients.

The clients are primarily based in industry, with a strong focus on the food sector. You will join a financially healthy company with a no-nonsense culture, short lines of communication and a technically strong team. New employees are guided internally so that they can get to know the machines, installations and working methods thoroughly.

Offer

As a Field Service Engineer, you will receive an attractive salary package and all the necessary resources to carry out your work independently at clients' premises. In addition, you will join an environment where training and further development within the service role are possible. Field Service Engineer

• A competitive gross salary tailored to your knowledge and experience.
• A company vehicle to carry out your interventions at clients' premises.
• A smartphone.
• A laptop.
• A thorough internal training programme and guidance during the start-up period.
• Opportunities to further develop yourself and grow within the organisation.
• A stable working environment within a financially healthy family-owned company.
• A collegial, informal working atmosphere with room for joint activities and team-building events.