Bank Employee – Customer Service & Reception

Function

As a Customer Service & Reception Bank Assistant, your responsibilities will include:

• The given a warm welcome and provide further assistance of customers in the office;
• The answer and transfer of telephone calls;
• The manage and schedule regarding appointments;
• The perform from various counter services;
• The process from administrative tasks;
• The answer from questions and providing support where necessary;
• Ensuring a smooth and professional operation of the office;

For this role, the following are required: stress resistance and a commercial mindset essential. You are able to, even whilst busy times it to keep track of and, at the same time, proactively addresses customers’ needs by identifying and capitalising on commercial opportunities.

Profile

Key requirements for this role:

• Experience in the finance sector (banking/insurance) is a must;
• PCP certificate for banking intermediation is a big plus;
• Someone who stress-resistant is and is able to deal well with busy timesand carry out several tasks at the same time;
• Someone who customer-friendly and communicative is strong and draws energy from this;
• A a keen business sense and recognise opportunities with clients;
• Being a good listener and is able to accurately assess customers’ needs;
• Accuracy and organised working is essential for this role;
• Being flexible and switch quickly between reception, administration and customer service;
• A professional appearance and an enthusiastic attitude;

Organisation

At our client’s company, they believe in trust and responsibility - the foundation for achieving results that really matter. At Argenta, you’ll get the autonomy to make decisions, and the support of your team so that you can succeed together. You’ll work on a hybrid basis: partly in the office, partly from home. And we invest in you through training, coaching and wellbeing support. Because when you grow, they grow with you. They are a results-oriented and welcoming organisation that has been committed to trust, simplicity and a sense of community for almost 70 years – both towards customers and amongst colleagues. We create a working environment that you enjoy coming to, where you can grow both professionally and personally. More than 2,800 colleagues work at our head office. They all have one thing in common: the belief that you can be professionally strong without losing your humanity.

Offer

• Permanent contract permanent;
• Gross monthly salary range: €3,200–3,400 – full-time position (37.5 hours);
• Meal vouchers worth €10;
• Net expense allowance;
• Eco-Vouchers worth €250;
• 25 days’ leave + Bank holidays;

Do you see yourself in this role?

Are you a customer-focused and stress-resilient professional with a commercial mindset? Would you like to be the first point of contact for customers at a bank branch in Hemiksem? Then this role might be just the thing for you!

Apply via the button and we’ll get in touch with you!