Receptionist banking and insurance

Function

You combine welcoming with supporting the team:

• First point of contact for customers at reception (morning)
• Answering questions on day-to-day banking matters
• Assist with account opening, estates and files
• Administrative follow-up of customer files
• Support colleagues within investments, credit and insurance
• Telephony and occasional customer contact
• Flexible working across two offices (Knokke & De Haan)

Profile

You bring maturity, customer focus and a hands-on mentality:

• First experience within banking or insurance is a strong plus
• You are stress-resistant and remain friendly even at busy times
• Customer-oriented and communicatively strong
• You speak fluent Dutch and good French
• You work accurately and in an organised way
• You have a neat appearance and professional appearance
• You are flexible and help where needed
• Not a school leaver: you know the basics of the sector

Don't see some of the above in your area of expertise and hesitate to respond? Don't let this deter you and contact us to coordinate further at finance.west@ctrl-f.be or on +32 50 44 47 13.

Organisation

You will join an independent office with two offices on the coast.

• Team of 3 case managers and about 7 employees
• Small-scale structure with direct communication
• Clientele with high expectations and personalised approach
• Growing organisation in need of additional support

Operation is hands-on and flexible:

• Both offices are staffed daily
• Morning: reception without appointment
• Afternoon: administration and support
• Monthly team meeting
• Informal and direct communication style
• Strong emphasis on team spirit and responsibility

Offer

What can you expect?

• Market salary depending on experience
• Meal vouchers
• Hospitalisation insurance and pension accrual
• GSM subscription
• Possibility of a company car after an introductory period
• Internal training and mentoring
• Full-time position in a stable working environment
• Ample parking facilities at the office

Are you the reception officer with initial experience within banking and insurance we are looking for? Then apply now!