Technical construction employee

Function

• As a Technical Construction Employee, you are the permanent point of contact for customers, suppliers and the technical team within a specialised organisation for prefab concrete products.
• You carefully receive service requests and complaints about prefab garages. You analyse the query, think along about a feasible solution and monitor the file until the customer has been helped.
• You coordinate the scheduling of technical interventions with the relevant colleagues. You closely monitor appointments, changes and execution, ensuring that every intervention is correctly prepared and completed.
• For precast garages and precast stairs, you draw up clear quotations. You gather the necessary technical and commercial information, process it accurately and actively follow up on outstanding proposals.
• Using your technical insight, you translate client queries into concrete information for the technical team and ensure that agreements are clear internally.
• You support colleagues in the office with administrative and organisational tasks. In a small team, you take on responsibility and lend a hand when a colleague's workload increases.
• You work from the office in Breendonk, where direct communication and brief consultation moments ensure you can switch quickly between client, planning and execution.

Profile

• A minimum of five years' experience in a technical-administrative role, a technical construction back-office position or a comparable role provides a solid foundation for quickly adding value as a technical-administrative employee.
• Technical insight is important: you can readily understand information about concrete elements, dimensions, interventions and execution, and translate it into a clear quotation or schedule.
• You speak and write Dutch and French fluently. Knowledge of additional languages is a welcome bonus when corresponding with clients or suppliers in another language.
• Working accurately and in a structured manner helps you to correctly manage multiple service requests, quotations and schedules simultaneously. You maintain an overview and monitor agreed commitments.
• You communicate directly and in a client-focused manner, remain calm when dealing with complaints and look for solutions. Independence, reliability and a willingness to support colleagues are essential in this technical-administrative role.

Organisation

This company specialises in precast concrete products for indoor and outdoor applications. The range includes, amongst others, concrete stairs, patio tiles, worktops and other custom concrete elements. It works with architects, contractors and private individuals to realise concrete products that suit their projects.

Offer

• A permanent contract of indefinite duration in a varied role with responsibility for customer service, quotations and technical planning.
• A competitive salary in line with your experience and technical-administrative expertise, supplemented by meal vouchers and hospitalisation insurance.
• A full-time position based at the office in Breendonk. Remote working is not provided, meaning you collaborate directly with colleagues on a daily basis and can consult quickly.
• A small-scale working environment with direct communication, few hierarchical barriers and colleagues who support each other practically.
• A role with room to further develop your knowledge of precast concrete, customer service, quotation management and technical follow-up.

Would you like to work as a technical-administrative employee and help ensure a smooth service from request to resolution? Then send us your CV and motivation; we would be happy to get in touch with you.