Logistics clerk

Function

As a Customer Service Specialist, you will fulfil a key role within our organisation. The tasks below are part of your package:

• You will be responsible for the full administrative follow-up of operational activities on site;
• This includes nominations, operational records, invoicing, complaint registration and follow-up, all managed through the terminal management system;
• Together with your team, you will organise and optimise the planning of ships, trains and trucks;
• You will be the first point of contact for our customers and maintain daily communication;
• You ensure the correct processing of (customs) documents in the appropriate registers;
• You will be responsible for daily reporting of terminal activities and inventory monitoring through the terminal management system;
• You provide timely and accurate data for customer invoicing, supporting the accounting department.

Profile

As a logistics clerk, you have the following qualities:

• You have a bachelor's degree or equivalent experience;
• You have at least 3 years' experience in an administrative position;
• You switch effortlessly between teamwork and working independently, depending on the situation;
• You communicate clearly, professionally and purposefully, both internally and with customers;
• You work in a structured and precise manner, with an eye for detail and quality;
• You are proactive, solution-oriented and results-oriented;
• You have strong planning and organisation skills and maintain an overview even during busy periods;
• You have a critical eye and actively think about process improvements;
• You have a hands-on mentality and show ownership in everything you do;
• You are fluent in Dutch and English. French is a plus;
• Experience in the logistics sector and knowledge of customs and import documents is a strong plus;
• Je staat op voor een dag ploegen stelsel in de toekomst toe te passen aan de hand van een rotatie schema week om week. Je zal opstarten 6u/8u/10u/12u;

Organisation

Company active in storage and transhipment of liquid/bulk and general cargo in port of Ghent

Offer

Our client provides the value package below with additional additional legal benefits:

• A challenging position within a dynamic company with a familiar and flat organisational culture, where initiative, consultation and team spirit are encouraged;
• Permanent employment with a competitive salary package, to be discussed in detail at interview and according to experience;
• Attractive fringe benefits (hospitalisation insurance for you and your family and group insurance;
• Meal vouchers €7/day;
• Commuting;
• Easy access and parking at the door;
• Opportunities for professional development and training.