Dispatcher

Function

As a dispatcher, you will be responsible for the following range of tasks:

• Together with your colleagues, you will monitor the day-to-day execution of planned routes and tasks;
• You adjust the schedule when routes or assignments cannot be carried out as planned;
• You resolve unexpected operational issues quickly and efficiently;
• You ensure the optimal deployment of staff, vehicles and other available resources;
• You put teams together based on available capacity and ensure that all necessary documents and information are available in good time;
• You will monitor compliance with safety regulations and take action where necessary;
• You will monitor staff on a daily basis and act as the point of contact for questions, problems and feedback;
• You gather feedback on customers, problem areas, risks and other issues requiring attention;
• You coach and support staff and team leaders in their day-to-day work;
• You will assist with leave planning, recruitment and the onboarding of new staff;
• You organise and facilitate team meetings, training sessions and safety briefings;
• You will check that work is carried out correctly and monitor the use and condition of vehicles and equipment;
• Your responsibilities will include monitoring damage, fuel consumption, driving and rest periods, safety and the correct execution of assignments;
• Where necessary, you discuss any discrepancies with staff and ensure that appropriate follow-up action is taken;
• You are responsible for ensuring that the day-to-day tasks are completed accurately and on time;
• You will collect and check the necessary documents and ensure they are processed and filed correctly;
• You will monitor the correct use of digital systems and on-board equipment;
• You analyse reports relating to, amongst other things, performance, absences, overtime and leave;
• You will closely monitor employees’ recorded performance and ensure that it is processed correctly in the records.

Profile

As a dispatcher, you have the following qualities:

• Ideally, you will hold a bachelor’s degree or have acquired an equivalent level of knowledge through relevant work experience;
• Experience in a similar working environment would be an advantage;
• You’re good at organising, have a solution-oriented mindset and can adapt quickly when situations change;
• You are fluent in Dutch, can cope well under pressure and enjoy working with others;
• You have an eye for efficiency and manage available resources and costs carefully;
• You are proficient in MS Office; experience with an ERP system is an added advantage;
• You are flexible and willing to work a varied rota (06:00 – 14:30 & 09:30 – 18:00).

Organisation

A leading environmental services company that supports public and private sector clients with solutions in the fields of water, waste and energy.

Offer

The company provides the value package below:

Gross salary is discussed in detail during the job interview;

Meal vouchers: €8/day;

Eco vouchers: €250 per year

Hospitalisation insurance (covering your family at no extra cost);

Group insurance (3% of your gross annual salary);

A flexi-benefits scheme where you can choose your own benefits: e.g. (mobile phone, laptop, bicycle, car, etc.).

40-hour working week: 20 days’ holiday + 12 ADV days + 4 additional days (company-specific);

1 extra day for every 6 years’ service;

Time and space for FUN: family day at Plopsaland, staff party, pizza party, etc.