Administrator Insurance partucials

Function

You will join a family-run insurance agency with short lines of communication and a lot of mutual trust. No hard sales context. But content, files and real customer relations.

You are the first point of contact for private customers and manage their files from A to Z. The focus is on production and follow-up, not on sales.

What you do, in essence:

• Managing private insurance files from start to finish
• Conducting customer interviews and assessing needs correctly
• Monitor files closely and adjust where necessary
• Working within BOAR, with possible interfaces with Leven as well
• Completing files independently, with support from team leaders as needed

You will work alternately from two offices in the region, together with colleagues who actively contribute ideas on structure and improvement.

Profile

You will fit in here if you are not a pure salesperson. But someone with substance, drive and empathy.

What's important:

• Experience within insurance private individuals
• Background in banking also possible, provided sufficient technical baggage
• File management gives you energy
• You work accurately and set high standards for yourself
• Independent, assertive but always polite
• Customer-oriented, warm in communication
• Positive attitude and sense of team spirit
• Knowledge of Broker Cloud is a plus
• French and English are nice to have, not a requirement

Don't see some of the above in your area of expertise and hesitate to respond? Don't let this put you off and contact us to coordinate further at finance.aalst@ctrl-f.be or on +32 9 240 99 60.

Organisation

For this position, we are supervising a family-run insurance agency with several offices in the region. The organisation is known for its personal approach, committed staff and strong focus on quality file management. Teamwork, accessible management and long-term client relationships are at the core here.

At CTRL-F Finance, we create daily connections between finance professionals and challenging positions in various sectors. Our extensive network includes offices, companies and most importantly, talented individuals. Our approach is both professional and personal, fully focused on the candidate.

As we focus entirely on financial positions, we currently have an abundance of opportunities. Do not hesitate to contact us if you are interested. We are ready to discuss all options with you and work together to find the perfect job for you!

Offer

You end up in an environment where people know, help and relate to each other. No unwieldy structures, but commitment.

What to expect:

• A close-knit team with accessible team leaders
• Scope to help build more structure
• Personal coaching and training
• Flexible working hours and possibility of working from home
• Correct salary package with fringe benefits
• Attention to work-life balance, without hollow words