Account Manager Software Solutions
Function
As Account Manager Software Solutions, you are responsible for introducing, selling, and further developing digital solutions and advanced services to international clients. You combine consultative selling with client guidance, product demonstrations, and training to ensure an optimal client experience and long-term collaboration.
- You proactively reach out to existing clients and prospects to present digital software solutions and complementary services.
- You organise online and in-person product demonstrations and show clients how digital applications can improve their production processes.
- You follow up on commercial opportunities and quotations in collaboration with international sales managers and local representatives.
- You guide clients through the onboarding of software solutions and ensure they make optimal use of the applications.
- You organise training sessions and provide clients with support in the use of digital platforms and cloud applications.
- You maintain long-term client relationships and identify additional commercial opportunities.
- You monitor software licence usage and client satisfaction, and take action to retain clients.
- You work closely with internal departments such as sales, product management, finance, and technical service.
- You monitor commercial objectives in terms of market penetration, licence retention, and revenue per installed machine.
- You travel internationally for approximately 25 to 30% of your time to visit and support clients in person.
Profile
For this role as Account Manager Software Solutions, we are looking for a commercial and client-oriented profile with experience in selling software or IT-related services. You are a strong communicator who can translate technical solutions into tangible benefits for clients.
- You hold a bachelor's or master's degree.
- You have at least 5 years of experience in sales, account management, or business development within software, IT solutions, or digital services.
- You have experience in consultative selling and understand how digital solutions contribute to more efficient business processes.
- You have an affinity with software, cloud applications, and digitalisation.
- You have a commercial mindset and combine persuasiveness with a strong client-focused approach.
- You deliver product demonstrations with ease and are willing to provide clients with technical training.
- You work independently and proactively, and take responsibility for your client portfolio.
- You have excellent communication skills and enjoy working with various internal departments.
- A good command of Dutch is a must. You also communicate fluently in English and French.
- You are willing to travel internationally for approximately 25 to 30% of your time.
Organisation
The company develops and manufactures high-tech installations in which mechanics, automation, climate control, and digital monitoring come together. In addition to its machines, the organisation offers innovative software solutions that enable clients to monitor, analyse, and optimise their production processes.
Within this international and technologically forward-thinking environment, a strong focus is placed on innovation, digitalisation, and long-term client relationships. As Account Manager Software Solutions, you play an important role in the further commercial development of the digital service offering.
Offer
As Account Manager Software Solutions, you will take on a commercial role with international responsibilities within a stable and growing organisation. You can count on a competitive salary package, supplemented by various additional benefits and opportunities for further development.
- Competitive gross salary, tailored to your experience and commercial expertise.
- Meal vouchers.
- Group insurance and hospitalisation insurance.
- Cafeteria plan with the option of a company car or bicycle lease via salary exchange.
- Commuting allowance.
- 10 ADV days and 1 extra day of annual leave.
- Possibility of 1 day of work from home per week.
- Laptop and mobile phone with unlimited subscription.
- International client contacts and the opportunity to travel abroad on a regular basis.
- Room for personal development and initiative.
- Regular team activities and a collegial working atmosphere.
Diversity and inclusion are important to CTRL-F.
Whoever, whatever or however you are or what you stand for, it is your talents that make the difference.
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FAQ about this vacancy
What is the salary for this job?
€3,000 - €5,000 gross/month
Where is this job located?
Zulte, East Flanders, Belgium
What type of contract is this?
Indefinite time
How many hours per week will you work in this role?
40 hrs/week
Who can I contact about this vacancy?
Office: Technical Engineering Ghent
E-mail: farah.moussaoui@ctrl-f.be
Phone: 09 241 87 96