Customer advisor accountants

Employees' job happiness is put first and foremost by this company. Find out how they do this below!

Practical information:

• Immediate permanent contract.
• Full-time employment of 38 hours per week with sliding hours.
• Opportunity to apply for 4/5th employment after training and in consultation with your team.
• A regime in which you can work from home 3 days a week (60% on a monthly basis, after training)
• 32 leave days per year, to be taken freely.

A nice salary package consisting of:

• A fixed gross monthly salary depending on your experience.
• A salary bonus of up to €1900 gross/year.
• Net expenses of €40/month.
• Meal vouchers of €8 per day worked.
• Eco-vouchers of €250/year.
• Hospitalisation insurance.
• Group insurance from 6%.
• Reimbursement of public transport costs (100%).
• Laptop & headset.
• An additional screen after the training period in function of home work
• Cafeteria plan (extra leave days, electric bike, dental care, mobile phone, airpods...)

A company car is not (!) included in this package.

42% of employees take advantage of internal mobility every year. So moving on to another position is definitely possible.

Afraid of being left to your own devices at start-up? Nothing could be further from the truth. This company has a fully developed onboarding process. A brochure 'the way we work', support from training coaches and colleagues on the shop floor.... At start-up, an extra surprise also awaits you!

Already curious about the next steps within the application process? After you have been introduced by us, you can expect a phone call from one of the talent experts. After a brief introduction, you will be invited for an in-depth digital interview. There, we will gauge your motivation and capabilities. A third and final interview will then be scheduled with the hiring manager, your future superior, to finalise practical matters.

One last big advantage: the salary proposal is worked out in detail to suit you as an applicant. And this is gone over with you personally before starting and signing the contract.

Are you looking for a job where you can juggle numbers while assisting your clients in what matters most to them? Have you always wanted to work with accounting firms?

As a Client Advisor Bookkeepers, you will work very independently from the Westerlo office. A total of three customer advisers are currently working all over Flanders, focusing on accountants. Naturally, you will be among all your fellow client advisers specialising in payroll, social insurance funds, etc. Our client aims to expand this team even further in the future.

Employers today very often work with bookkeepers in post-payroll processes and often ask them questions about social security and social legislation. It often happens that bookkeepers cannot provide answers to those questions and in this situation they can turn to you, the bookkeeper customer advisor. You assist bookkeepers with all their questions (by phone and in writing) and seek answers. In doing so, you call on your own knowledge or colleagues' expertise regarding social security and social legislation. Your goal is to answer your customer's questions within 24 hours. Every customer becomes your VIP! In total, you will find around 30 accountants within your client portfolio. This ensures that you can build a relationship with these people.

Finally, extensive training is also provided. Do you have a huge passion for all things social security and social legislation?

You will be fully immersed with our client in the first 4 months and have the chance to become an expert in this!

CTRL-F Finance provides the perfect match between professionals in Finance and challenging jobs in numerous sectors on a daily basis. For this we can rely on an extensive network of offices, companies and especially, talent. We use a professional, personal and candidate-oriented approach.

As we focus exclusively on positions in the financial sector, we currently have numerous opportunities. Do not hesitate to contact us if you are interested. We will be happy to discuss all options. In this way, we can look for the ideal job together!

"Working at this client is being able to be yourself. The values flow through your veins, so to speak". (witnessed by an anonymous employee)

Are you looking for an employer with a huge commitment to teamwork, entrepreneurship and transparency? Then be sure to read on!

Our client is a very large player within the service sector with West Flanders roots. Some figures: 2000 colleagues supporting 70,000 SMEs and 200,000 small self-employed people from 60 offices. These employees provide a complete service from A to Z, from start-up to termination of the company.

What else catches our client's eye?

• They strive for innovation and continue to carry out optimisations of business processes so that they remain the best in the market, every employee gets to contribute to this as well
• School leavers get a chance to develop further
• The flat structure creates situations where managers eat a sandwich during meetings (laughter blown)
• They are mindful of diversity across teams
• Small mercies are held in high regard: a gift at the holidays, organisation of staff day, a flower here and there....
• These are just some of the reasons why employees stay there for an average of 10 years.

Want to find out the other arguments? Then definitely take a chance!

This company is growing so much that they have about 100 vacancies open in Flanders and Wallonia.

Every employee within this company, feels the three values running through their blood.

1. They are enterprising, hands-on people who like to take initiative, roll up their sleeves and think along in terms of possibilities. Lifelong learning and building expertise in social legislation is a passion for them and not a 'must'.
2. They do not shy away from any challenge but go to great lengths to find a solution for their customers. Professional service and smooth communication in understandable (human) language is their gift.
3. The colleagues do not hide anything but can simply be themselves within the team. The lines of communication are transparent, open and honest with an eye for mutual respect.

Does this description make you think to yourself 'yes, that's me?' If so, don't stick with it. Then be sure to work out a fun, original and/or bold motivation as to why you are attracted to the above job description.

Specific to the vacancy of customer advisor accountants, the skills below are also important:

• Eager to learn: you like to learn things quickly and can process mountains of information efficiently and smoothly
• Stress-resistant/Flexible: You can switch quickly, have no problems with deadline work as every question is answered within 24 hours
• Language skills: you are fluent in Dutch and can certainly get by in French
• Bachelor's degree or equivalent through relevant experience (payroll / social security / social secretariat...)