Technical Assistant (Spare Parts) / Warehouse Assistant

Function

• You are the first point of contact for customers who get in touch by phone or email to order a spare part.
• You listen to the customer’s enquiry, ask the right questions and ensure that their needs are clear.
• You process orders for spare parts and follow them up with suppliers.
• You request quotes and draw up quotations.
• You will liaise with suppliers in Dutch and English.
• You will be in regular contact with French-speaking customers; a good knowledge of French is therefore important.
• You don’t need to be fluent in technical French straight away: what’s most important is being able to communicate fluently and hold a conversation.
• You will process incoming goods and check deliveries.
• You will pack and prepare outgoing goods for dispatch.
• You prepare spare parts and materials for the technicians.
• You print labels and ensure that goods are correctly recorded and placed in the right location in the warehouse.
• You will keep the warehouse well-organised and ensure that administrative procedures are followed correctly.
• You will work closely with colleagues from the warehouse, the technical department and other internal departments.
• You’ll be flexible in stepping in where needed and helping to ensure the warehouse runs smoothly on a day-to-day basis.

Profile

• Ideally, you will have several years’ experience in a logistics or warehouse environment.
• Your technical background is a huge asset.
• You’re curious and ask questions spontaneously when you don’t know something.
• You show an interest in products, machinery, spare parts and how the business operates.
• You speak and write Dutch fluently.
• You are able to express yourself well in French and are confident enough to engage in conversation with French-speaking customers.
• A knowledge of English is important when communicating with suppliers.
• You are customer-focused and have excellent communication skills.
• You work accurately and in an organised way.
• You have both an administrative and a practical mindset.
• Experience of operating a forklift truck is an advantage, but not a requirement. If necessary, in-house training can be provided.
• You are able to work independently, but also enjoy working alongside colleagues.
• You’re flexible when the situation calls for it: even if a customer calls just before the end of the working day, you’ll still help them out.
• Above all, you’re someone who’s keen to learn and takes the initiative.

Organisation

You will be joining a technical organisation with a strong focus on service, quality and customer focus. Within the company, you will work closely with various colleagues and departments, giving you a central role in day-to-day operations. There is a practical and collegial atmosphere in which initiative and commitment are valued. You will also be given the opportunity to further develop your technical knowledge and expertise.

Offer

• A varied role combining administrative tasks, customer contact and hands-on warehouse work.
• A fixed timetable within a working week from Monday to Friday.
• A rota whereby you alternate between starting at 8.00 am or 8.30 am, so that the warehouse is always open from 8.00 am to 5.30 pm.
• In-house training and supervision where necessary, including for the operation of forklift trucks.
• A stable working environment with plenty of contact with colleagues, customers and suppliers.
• A role in which you can develop your skills further within a technical environment.

Are you a communicative and keen-to-learn warehouse assistant who enjoys getting stuck in and dealing with customers and suppliers in a professional manner? Apply today and tell us why this versatile role excites you!