Technical administrative assistant

Function

You combine reception, telephony and order processing with a strong emphasis on accuracy and customer focus. You’ll have a varied range of responsibilities, involving both welcoming customers professionally and handling the administration relating to invoicing, orders and initial enquiries correctly. You’ll be working in an environment where you’ll need to adapt quickly, keep a clear overview and be confident in your role.

Your main tasks:

• To welcome customers in a friendly and professional manner;
• Answering the telephone and passing on initial enquiries correctly or dealing with them yourself;
• Taking and processing orders;
• Preparing invoices and administrative documents;
• Providing support with general administrative tasks;
• Working together with colleagues in the workshop to ensure the daily workflow runs smoothly.

Profile

Your profile:

• You have some initial experience of, or a keen interest in, administration or customer service;
• You have a background in the timber industry;
• You communicate fluently and professionally, both on the telephone and at reception;
• You work with attention to detail and keep track of orders and follow-ups;
• You are customer-focused, able to cope with stress and good at setting priorities;
• You enjoy learning new things and bring structure to the situation when needed;
• You enjoy administrative tasks and pick up new systems quickly;
• You have a background in or an interest in wood.

Organisation

This SME's core business is producing and selling everything from custom-made wooden materials for professional use. For this, there is a large warehouse and workshop available and a spacious showroom where everything from parquet and laminate to interior doors and stairs can be found. Thanks to the commitment of a dynamic team, personal and expert guidance is provided when choosing materials.

Offer

What can you expect?

• Full-time office-based role (40 hours);
• Fair pay, including meal vouchers and eco-vouchers;
• Construction industry holiday, plus 12 days of leave to be taken at your discretion;
• A dynamic working environment within a friendly team;
• A varied range of tasks offering plenty of variety;
• A day out now and then, whenever possible.

Does this sound like a great challenge to you? If so, please send your CV and covering letter to gent.constructengineering@ctrl-f.be as soon as possible