Manager customer service

Function

As a logistics team lead, you are responsible for the organisation, coordination and further optimisation of the logistical activities within the organisation. You combine operational follow-up with people management, cost management and process improvement. You ensure that goods flows run efficiently, safely and cost-effectively. In doing so, you continuously pay attention to quality, good service delivery and the improvement of existing processes. You work closely with various internal teams, external partners and other involved parties to achieve the logistical objectives.

• You organise and coordinate logistics activities relating to storage, internal and external goods movements, transport, forwarding and goods receipt;
• You monitor the loading and unloading of transport and ensure that goods are processed in the correct manner, on time and in accordance with agreed arrangements;
• You maintain contacts with logistics service providers and negotiate on transport costs, storage and other logistics services, within the applicable guidelines;
• You manage the collaboration with external partners and suppliers and ensure correct administrative follow-up;
• You work closely with commercial and customer service teams to plan and execute deliveries efficiently, with attention to quantities, quality, timing and customer satisfaction;
• You contribute to the planning and coordination of both local and international logistics and supply chain processes;
• You monitor priorities and ensure that larger shipments and logistics assignments are carried out smoothly and according to plan (team of 11 people);
• You analyse existing working methods and initiate improvements with a view to greater efficiency, lower costs and optimal operational performance;
• You lead, motivate and develop your team and create a working environment in which safety, quality, collaboration and continuous improvement are central;
• You contribute to drawing up and monitoring the logistics budget and make adjustments where necessary;
• You act as the central point of contact for logistics projects and issues, collaborating with various internal departments and external stakeholders;
• You support the organisation during audits and in complying with and further developing quality, safety and environmental procedures;
• You actively contribute to a safe, high-quality and environmentally conscious working environment and also encourage your team to take responsibility in this regard

Profile

As a logistics team lead, you possess the following qualities:

• You hold a master's degree or have an equivalent level of thinking and working, preferably in a field such as logistics, supply chain, business management or a related discipline;
• You have at least several years of experience in a coordinating or supervisory logistics role and feel comfortable in an operational environment;
• You communicate fluently in Dutch and English, both verbally and in writing. Knowledge of additional languages is a bonus;
• You are a strong people manager who knows how to motivate, guide and involve employees in change. You take responsibility, set clear priorities and manage with purpose;
• You have an analytical and organisational mindset and know how to quickly translate operational challenges into practical and efficient solutions;
• You work in a structured manner and have an eye for both the bigger picture and the necessary details;
• You have a good knowledge of MS Office and experience with an ERP or logistics software system;
• You have insight into logistical processes and are familiar with the administrative and legal aspects involved in transport and goods flows

Organisation

Within its product category, our client is one of the top food manufacturers internationally!

Offer

Our client offers not a cold shower but a warm bath with an attractive salary complemented by additional legal benefits:

• Gross annual salary will be discussed in detail during the job interview in proportion to your relevant experience;
• Meal vouchers of €10/day, Katching;
• Flexible working hours are available within a 40-hour flexitime schedule;
• As a result, you will enjoy 12 ADV days on top of your 20 holidays;
• In addition to a great supporting team, internal training is also a must
• No collective closure;
• Hospitalisation insurance;
• Contribution bonus scheme;
• Bike lease option;
• Eco vouchers of €250/year;
• Group insurance 3.5%;
• Smooth cruising towards the site happens without too much traffic congestion and space parking in front;

Are you already ready to apply? Then be sure to contact us at 09.365.66.36