Insurance claims manager

Function

Are you someone who derives energy from customer contact, teamwork and a varied range of tasks? Do you like diving into files and really helping people move forward at times when it matters? Then this might be your new challenge.

Our client is a warm and stable medium-sized firm where team spirit is key. They work for both businesses (60%) and individuals (40%) and are looking for a new Claims Manager Who wants to join their close-knit team.

Although your focus is on claims management, you also help out in production - a nice mix that makes your job varied and exciting.

Your range of tasks:

As a Claims Manager, you are the point of contact for customers when they need you most. You combine your empathy with sharp file follow-up and a structured approach.

Specifically, you will:

• Follow up claims files from A to Z: telephone contact, analysis, administration and communication.
• Helping customers in a professional and warm manner.
• Assisting in production for both individuals and businesses.
• Handle a lot of telephony and administration: so structure and stress resistance are key.
• Working together with your colleagues from claims and production - you are one strong team moving each other forward.

Profile

We are looking for someone who fits into their close-knit group. Not someone who takes life too seriously, but someone who is sociable, loves a chat and enjoys doing something together: a dinner, a staff party, a fun activity... for them, that really is part of it.

In addition, you recognise yourself in this profile:

• Bachelor's or master's degree or relevant experience in insurance.
• Strong interest in the insurance industry.
• Analytically strong, communicative and a good listener.
• You can handle pressure well and keep an overview.
• Loyal, punctual, eager to learn and someone who wants to make a long-term commitment.
• Helpful: you are there for your colleagues and they for you.
• Team player - working “from an island” is not for you. You thrive in groups.

Experience in insurance is a plus, but not a must.

More important is your drive, motivation and maturity.

Organisation

Offer

What should you expect?

• A permanent contract at start-up.
• An attractive remuneration complemented by a package of fringe benefits.
• A very stable office with warm colleagues.
• A team that has worked together for years and values group spirit.
• Lots of room to learn - they provide both internal and external training.
• 4/5th or full-time: both are possible.
• Fixed office hours.
  • You can work from home 1 day a week

Why work at our client?

Because you are not just a number here. You will join a team that helps each other, looks for solutions together and has fun together.

They believe in give and take: everyone puts in the effort, but there is also laughter along the way.