Freight forwarder

Function

As a freight forwarder, you will bear full responsibility for managing import and export files from A to Z within your own client portfolio. Through your experience, you act as a valuable sparring partner for both customers and colleagues. You ensure that both import and export shipments are handled smoothly, correctly and cost-efficiently.

Your work will be varied and challenging:

• Coordinating transport flows.
• Carefully processing transport and customs documents.
• Monitoring deadlines, costs and quality standards.
• Acting as a central link between customers, shipping companies, carriers, customs services, warehouses and internal departments.
• Proactively advising customers on transport solutions, regulations and possible optimisations.

Moreover, you are the first point of contact for your customers and ensure that they are served professionally and efficiently.

Profile

For this position, we are looking for an enthusiastic professional who meets the following criteria:

• Preferably at least 3 years' experience as an import/export forwarder
• Extensive knowledge of international transport flows and a firm grounding in customs formalities and documentation.
• An independent approach with full responsibility for your files.
• Strong communication skills and the ability to work solution-oriented with various stakeholders.
• Switch easily in a dynamic working environment where challenges are seen as opportunities.
• Excellent command of Dutch and English, with an extra edge if you speak French.
• Practical attitude and no typical 9-to-5 mentality.
• Committed and ambitious, with an eye for quality and achieving results.
• The drive to continuously develop yourself and grow within the field.
• Demonstrated experience in full administration of import/export files (from A to Z).

Organisation

Our client in Antwerp is part of an international German group with around 40,000 employees in its logistics arm at 1,320 locations worldwide and a turnover of 7.5 billion euros. The group is 100% family-owned and characterised by its focus on growth, sustainability and entrepreneurship. The Belgian branches specialise in long-term logistics partnerships with industrial companies and work for their customers with all possible modes of transport.

Offer

What can you count on in this vacancy?

• An attractive salary, supplemented by group insurance (4% on top of your salary) and full hospitalisation insurance for you and your family members.
• Flexible working hours: a start time between 7:30 and 9:00 (exceptionally until 10:00) with a working day of 7.5 hours.
• After six months of service, the option for one day of telecommuting per week.
• A leave scheme with 6 ADV days, sectoral holidays and additional days based on seniority.
• Additional benefits include the possibility of bicycle leasing after six months (based on gross pay), a free flu vaccine and weekly fresh fruit in the office.
• Opportunity to have lunch at an advantageous rate in the company canteen.
• Free parking and access to shower and gym.
• Access to a paid ironing service.