Customer Service Employee

Function

As a Customer Service Administrator, you will be responsible for:

• Processing and checking invoices, together with Customer Service Officers and transport planners.
• Maintain and update customer data, such as prices and addresses.
• Communicate with Sales, Customer Service officers and customers for smooth cooperation.
• Assist with order entry during busy periods.
• Continue to learn and contribute to the team with up-to-date professional knowledge.

Profile

Do you recognise yourself in this profile? This is what we are looking for in our ideal Customer Service Administrator:

• Administrative strong with good analytical skills
• SAP experience is required; you think actively about process improvement
• Fluent in Dutch and has a solid basis in French
• Customer-oriented: you strive to satisfy customers with precise data and billing
• Assertive in communication, both by phone and digital channels
• Remains calm under pressure, ensuring deadlines and daily tasks run flawlessly
• Good at listening and asking sharp questions to really understand what is needed
• Enjoys working collaboratively and flexibly supporting the team as needed

Organisation

Company operates in the agricultural sector

Offer

This is what we offer you as a Customer Service Administrator:

• A gross monthly salary between €3000 and €3800, depending on experience
• Meal vouchers of €9 per working day
• Group Insurance, Hospitalisation Insurance and Cafeteria Plan
• Extra bonus through CLA-90, based on company results
• Flexible working hours
• 12 additional ADV days on top of the 20 statutory leave days for full-time service