Commercial & Administrative Assistant Insurance

Function

As a commercial and administrative talent, you will make the difference within this dynamic team. You will ensure the smooth processing of insurance files and assist customers with professional advice and support throughout the entire process.

• You are the first point of contact for customers via phone and e-mail and answer their questions around insurance policies, claims and ongoing files;
• You receive customers (by phone or digitally), analyse their query and ensure a correct and customer-oriented solution or referral;
• You will open new files and gather all necessary information to ensure a quick start-up;
• You closely monitor incoming requests and reports (e.g. claims) and proactively keep customers informed of the status;
• You ensure clear and correct administrative processing of customer data and documents.
• You schedule appointments for the commercial advisers and prepare them in terms of content;
• You detect commercial opportunities during customer contacts and pass them on to the appropriate colleague;
• You will support customers in completing documents and explain procedures clearly;

Profile

For this position in the region of Keerbergen we are looking for a driven professional who meets the following requirements:

• You have relevant experience In administration and management of insurance files;
• You have a training Trained in a relevant field (preferably finance, administration or insurance);
• Your Communicates smoothly and are strongly customer-oriented;
• You work independent and takes initiative where necessary;
• You are results-oriented and go accurate to work in file management;
• You have affinity with the insurance sector and are motivated to develop further;
• You are a real team player and actively contributes to shared objectives.

Organisation

This dynamic insurance agency, based in the Keerbergen region, is an established player in the sector and has years of experience in offering tailor-made insurance solutions. The firm caters to private individuals, self-employed people and businesses alike and is known for its personalised approach, expert advice and customer-oriented service.

With a team of committed professionals, the firm works daily to manage insurance files correctly and efficiently, focusing on quality, trust and a long-term relationship with clients. The office is part of a larger network, ensuring strong support and quality products, combined with the flexibility of a local office.

Thanks to their focus on customisation and thorough analysis of client needs, they strive to offer the most appropriate insurance solution for every situation.

Offer

For this position, you can expect the following offer from this insurance agent region of Keerbergen:

• A permanent, open-ended contract upon start-up;
• A salary based on your experience and competences;
• A package of fringe benefits such as meal vouchers, hospitalisation insurance and other insurances free of commission;
• Opportunity to work from home 1 day a week after the induction period;
• Flexibility in working hours with fixed regular hours;
• An extensive bath of training courses where you can add your own;
• Ample parking at the office;

Do you totally see yourself in this role? Then we look forward to getting to know you! Apply quickly via the button below!