Insurance administrative assistant

Function

We are looking for an administrative insurance clerk for an independent insurance broker with an excellent reputation.

As an insurance administrative assistant, you are an indispensable link within the office. You ensure that everything runs smoothly behind the scenes and support the commercial colleagues so that they can focus on their customers. Your duties include:

• Administrative support to the commercial staff: you prepare files, ensure correct formatting and processing of policies, follow up on documents and keep everything administratively in order.
• Management of insurance files: from start-up to follow-up and processing of changes or claims files.
• Communication with customers and insurance companies: you answer customers by phone or email, request additional information and ensure a smooth service.
• Request and compare quotes: you assist in gathering information to arrive at a correct and attractive offer.
• Digital processing and archiving: you ensure that all documents are entered correctly into the management system and can be retrieved smoothly.

You will work closely with the brokers and other colleagues and contribute to a structured and customer-oriented service.

Profile

• You have a bachelor's or master's degree, preferably in an administrative, economic or financial field.
• You will preferably have initial experience in the insurance sector, but motivated starters will also be considered.
• You work accurately and customer-focused, with an eye for detail.
• You communicate fluently in Dutch, both orally and in writing.
• You are a team player, but can also take on and follow up tasks independently.

Organisation

This independent insurance agency is known for its customer-oriented approach, personal service and strong team spirit. With a close-knit team of eight colleagues, a stable client portfolio and years of experience, this is a place where trust, collegiality and quality are key. Here, you don't work for the numbers, but for people.

Offer

• You will join a very stable team of eight colleagues, many of whom have worked together for many years. Continuity, trust and good group dynamics are key here.
• Open communication and a pleasant working atmosphere are not empty words: there is room for consultation, humour and collegiality, and everyone helps each other get ahead.
• You will have the opportunity to work in an environment where you are not a number, but a full-fledged employee whose input counts.
• Both full-time and 4/5th employment is negotiable, depending on your preference and personal balance.
• You can count on a competitive salary, complemented by extra-legal benefits.
• Ample opportunities for internal training and support, tailored to your experience and growth potential.