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Service Engineer
Function
As a (Field) Service Engineer, you will:
- Complete repairs and commissioning of equipment, addressing issues with remote engineers and participating in escalation calls.
- Perform retrofits and assist with process issues.
- Maintain full customer satisfaction and excellent relations.
- Follow all safety procedures, demonstrating safety as a core value.
- Install, maintain, and troubleshoot equipment on-site.
- Provide technical support and training to customers.
- Document service activities and ensure timely communication with stakeholders.
Profile
- Bachelor's or Master's degree in a scientific field or engineering.
- Proven hands-on experience in electrical and/or electronic work, mechanical experience is a plus.
- Experience and/or interest in working on highly technological machinery.
- Experience in the semiconductor industry experience is plus.
- Ability to work independently and establish excellent relationships.
- Innovative problem-solving skills and process improvement capabilities.
- Willingness to travel abroad for 20 - 50% of the time.
- Professional working proficiency in English.
Organisation
A global leader in materials engineering solutions, providing cutting-edge technology for the semiconductor and display industries is looking for field service engineer to strengthen their team.
They design, build, and service advanced manufacturing equipment, enabling the production of virtually every new chip and advanced display worldwide. Known for fostering a culture of innovation and inclusion, the company offers robust career development programmes, comprehensive benefits, and a commitment to personal and professional growth. Employees are encouraged to contribute to community initiatives and benefit from extensive wellness programmes.
Offer
- Competitive Salary and Benefits including benefits such as a Discretionary Bonus, Pension saving, , Healthcare insurance
- Individual and comprehensive training programme, including on job training;
- Perks such as well-being allowances, environmentally friendly initiatives, and tuition assistance.
- Learning and development opportunities.