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Receptionist bank
Function
As a Receptionist at our bank, you are the face of our branch. You welcome customers with a smile and provide them with excellent service. You are responsible for a wide range of administrative and client-oriented tasks that contribute to the smooth running of daily operations. You inform and guide customers and ensure efficient handling of their queries and requests.
- Receiving and welcoming customers
- Answering questions and informing customers about our services
- Administrative support
- Appointment scheduling and agenda management
- Maintaining customer files
- Assist with various bank administration processes
Profile
For this position, we are looking for an enthusiastic and customer-oriented professional with relevant experience. You have good communication skills and work accurately. Furthermore, you meet the following requirements:
- Bachelor working and thinking level
- Experience in a customer-facing role, preferably in the banking sector
- Knowledge of banking products is a plus
- Excellent command of the Dutch language, both oral and written
- Good communication and social skills
- Service- and solution-oriented
- Stress-resistant and flexible
Don't see some of the above in your area of expertise and hesitate to respond? Don't let this put you off and contact us to coordinate further via finance.west@ctrl-f.be or by calling +32 50 444 713.
Organisation
Our client is a banking and insurance firm with a few branches. They are currently looking for a colleague to join their team.
Offer
As a Receptionist Bank, you can count on a competitive remuneration package with a number of extra-legal benefits. Moreover, you will be working in a pleasant working environment where there is room for team activities and outings.