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Insurance customer manager
Function
As Insurance Customer Manager, you will be the point of contact for customers regarding all their insurance queries. You will be responsible for managing insurance portfolios, providing excellent customer service and ensuring customer satisfaction.
Your duties will include:
- Manage customer files and insurance documents.
- Advising customers on insurance products and services.
- Handling customer queries in a professional manner.
- Evaluate and process damage reports.
- Contact with customers, loss adjusters and insurance companies.
- Preparation and follow-up of claims files.
- Maintain good relations with all stakeholders.
Profile
The ideal candidate will possess:
- A bachelor's degree, preferably in Insurance or a related field or equivalent through experience.
- Experience in a similar position within the insurance industry is a big plus.
- Excellent communication skills, both written and oral.
- Strong analytical skills and attention to detail.
- Ability to work independently and as part of a team.
- Proactivity and problem-solving skills.
- A customer-oriented attitude and stress-resistance.
- Mastering the Dutch language is a requirement.
Don't see some of the above in your area of expertise and hesitate to respond? Don't let this put you off and contact us to coordinate further via finance.west@ctrl-f.be or by calling +32 50 444 713.
Organisation
At CTRL-F Finance, we create daily connections between finance professionals and challenging positions in various sectors. Our extensive network includes offices, companies and most importantly, talented individuals. Our approach is both professional and personal, fully focused on the candidate.
As we focus entirely on financial positions, we currently have an abundance of opportunities. Do not hesitate to contact us if you are interested. We are ready to discuss all options with you and work together to find the perfect job for you!
Our client is a banking and insurance firm with almost 50 years of experience on the counter. To strengthen their team, they are looking for an insurance colleague.
Offer
In exchange for your talents, you can count on a competitive remuneration package with fringe benefits. You will have sufficient autonomy in your position, but you can certainly rely on experienced colleagues and managers.