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Insurance clerk
Function
As an Insurance Clerk, you are responsible for the administrative support of the Account Manager (business manager), with a focus on corporate insurance. You ensure that the Account Manager can function optimally by guaranteeing smooth administrative follow-up. In addition, you are the first point of contact for customers via telephone and e-mail, where you speak to and help them professionally. For more complex questions, you work closely with the account manager, who takes over.
Duties and responsibilities:
- Administrative support to the Account Manager in the field of business insurance.
- Handling incoming phone calls and emails from customers.
- Helping customers further with basic questions; for more complex issues, you engage the Account Manager.
- Drafting and processing quotes, policy amendments, and other insurance documents.
- Maintain customer files and ensure accurate records.
- Actively contribute to customer-oriented service and maintain positive customer relations.
Profile
- You are administratively strong and accurate.
- You have a customer-oriented attitude and know how to communicate spontaneously.
- Experience in the insurance industry is a plus, but not essential.
- You are independent, flexible and can handle priorities well.
- You enjoy working in a small team and appreciate short lines of communication.
Organisation
Our client is an independent insurance broker with a service-oriented and accessible approach. As a smaller firm, they offer fast, personal service to both individuals and businesses, with short lines of communication and tailor-made solutions.
Offer
- Permanent contract on start-up.
- Market-based salary complemented by a nice package of fringe benefits depending on your background and experience.
- Ability to work 4/5ths. The office is always closed on Wednesday afternoons.
- A challenging position within a small and close-knit office.
- The chance to develop yourself further in the insurance sector.
- Opportunity to obtain your PCP certificates.
- Working in a dynamic environment with direct and open communication.