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Head of Commercial Sales
Function
Your responsibilities;
- Managing the ERP system: creating new customer profiles, entering and modifying orders, and follow-ups to invoices.
- Daily communication with customers via phone and e-mail to process and follow up orders.
- You will be the first point of contact for complaints, ensuring appropriate resolution and good customer relations.
- You manage the coordination of transport requests with external suppliers.
- You will support the commercial office with administrative tasks and the start-up of new customers.
Profile
Who are we looking for?
- You hold a bachelor's degree or similar by training.
- Interest in the food industry is a requirement.
- Excellent command of Dutch, French and English (both oral and written) must not be lacking.
- Experience with ERP systems, such as Lisa, is a plus.
- Enthusiastic and business-like communicator, acting as a point of contact for customers, employees and suppliers to uphold the company's reputation.
- You possess direct and effective problem-solving skills.
- Accurate and logical reasoning skills, even in busy times.
- Critical ability to assess situations and improve existing processes.
- Strong relationship builder with customers, suppliers and colleagues's.
Organisation
Our client, a family business based in the Ghent region, specialises in the production of quality meat products and vegetarian/vegan alternatives for professional customers. What once started as a small family business has now grown into an international export company with an annual turnover of more than 30 million euros.
The company continues to grow and improve to meet the highest quality standards and is strongly committed to sustainability. With a team of more than 100 employees, they stand out for their experience, product knowledge and service-oriented approach.
Creativity and innovation are encouraged to create a dynamic working environment where everyone can develop themselves and make their own mark.
Offer
What does it entail for you?
- A full-time job with a 38-hour week and fixed schedule (flexible start time between 8am and 9am).
- 20 leave days.
- Competitive salary from EUR 2,400, depending on experience.
- Meal vouchers of 7EUR per day worked.
- Ability to record overtime to 100%.
- Comprehensive training in transport, sales and back-office.
- Thorough onboarding with evaluations and coaching.
- Transport options, such as Maxmobile and bicycle leasing.
- Real growth opportunities within the company.
Are you ready to take your career to the next level and want to contribute to the company's success? Then apply now and become part of a growing family!