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Claims Manager
Function
As claims manager within the Turnhout branch, you can expect the following range of tasks:
- You are responsible for the quick and correct handling of claims files.
- You will operate in a kind of triangular relationship towards the client. That is, a particular customer will always be able to rely on a team of 3 people. This includes you, as a claims manager, alongside a production manager and an account manager.
- You will be active within BOAR insurance.
- You will inform and advise customers throughout the process and be responsible for any aftercare.
Profile
Do you want to sink your teeth into this new challenge as a Claims Administrator? Read da along who we are looking for:
- You have a background within insurance from your education (bachelor's degree) or have developed a tremendous affinity with the sector.
- You have been able to build up an experience of about three years as a claims manager with an insurance broker. You may have built up this experience with both private clients and businesses.
- You are someone who is always at the service of customers.
- You can make yourself understood in Dutch at a professional level; a solid knowledge of French is always a plus.
- You are willing to further develop yourself and grow in your job through various training courses.
- You have a healthy dose of problem-solving skills and can empathise with customer issues.
- You know better than anyone that smooth communication with the customer is essential, so you do not hesitate to keep the customer informed of the state of affairs by phone or e-mail.
Organisation
At CTRL-F Finance, we create daily connections between finance professionals and challenging positions in various sectors. Our extensive network includes offices, companies and most importantly, talented individuals. Our approach is both professional and personal, fully focused on the candidate.
As we focus entirely on financial positions, we currently have an abundance of opportunities. Do not hesitate to contact us if you are interested. We are ready to discuss all options with you and work together to find the right new challenge for you!
We are currently looking for a Claims Administrator for an independent insurance broker in the Turnhout area, with the aim of expanding the team. As a Claims Administrator, you will be part of one of the leading insurance brokers in the country, with multiple offices spread across Flanders. Unlike a traditional brokerage firm with a limited number of employees, here you will find yourself in an organisation with around 200 professionals. Despite its size, they value the working atmosphere and internal culture, aiming for an open and accessible environment. Moreover, they aim to present themselves as a generalist broker focused on insuring a wide range of clients, from individuals to the self-employed and international companies.
Offer
When you start work as a Claims Manager at this insurance broker in the Berlaar region, you can expect the following offer:
- A permanent contract of indefinite duration upon start-up.
- A competitive salary tailored to your experience and competences.
- This salary is supplemented by a number of fringe benefits such as hospital and group insurance, meal vouchers, and a cafeteria plan.
- A company car is not part of the package within this position.
- Furthermore, you will work 39 hours per week, allowing you to accrue 9 extra days of leave per year. You can plan almost all of these days off. One bridge day per year is used collectively so that everyone can enjoy holidays on that day.
- A 4/5th employment may be among the options, full-time employment of course.
- You can work in a system of sliding working hours.
- You will join a people-oriented company with a strong focus on the atmosphere among themselves, ergonomics, exercise and healthy eating.
- From the start, you can count on an extensive range of training, both internal and external.