Insurance clerk Bank

Function

For an independent bank branch, I am looking for an insurance clerk to join 2 colleagues in managing over 3,000 current insurance files.

You will have a varied role that includes administrative, advisory and commercial (from warm leads).

What exactly are you doing?

• You are jointly responsible for the management and follow-up of all insurance contracts, from new applications to adjustments and revisions.
• You ensure correct administrative processing Of policies and accompanying documents.
• Together with your colleagues, you will assist customers in damage cases (6 to 7 per week), supporting them with empathy and expertise in submitting, following up and finalising their files.
• You perform advice with existing customers and new customers who contact them spontaneously or are referred by colleagues.
• You actively think along with the customer and suggest where necessary additional covers or alternatives for that better suit their situation.
• You work proactive and commercial, but always on the basis of warm leads. You do not have to do cold calling, but you are encouraged to detect opportunities - also for colleagues within credit and investments.
• You contribute to a positive customer experience and smooth internal cooperation.

Profile

• You have relevant experience in the insurance sector, or hold a Bachelor's or Master's degree (e.g. in finance, legal practice, insurance,...) and have a strong affinity with insurance.
• You are customer-oriented and professional in your communication.
• You work in a structured and precise manner.
• You are commercially minded, see opportunities and take initiative.
• You function well in a team but can also manage files independently.

Organisation

You will be working in a modern office that is pleasant to work in. The managers are close to their team and place great emphasis on open communication, personal guidance and a stable, collegial atmosphere.

Offer

• Permanent contract on start-up.
• A varied position within a stable and close-knit team.
• Work from a modern office with plenty of light.
• A culture of open communication and direct coaching.
• Internal and external training.
• Attractive gross package supplemented by:
  • Meal vouchers
  • Cafeteria plan
  • Group insurance
  • Bonus system