Claims Manager Insurance

Our client offers an attractive position where you will receive a permanent contract right from the start. This offers you the security of a stable and long-term career within their dynamic team. You will have the opportunity to enjoy excellent internal supervision, along with plenty of opportunities for personal and professional development.

Moreover, you will be rewarded with a competitive salary package, complemented by several attractive fringe benefits. One of the great advantages of this position is the flexibility in working hours, including the option to work from home, allowing you to strike a good work-life balance.

You will join a close-knit and enthusiastic team, ready with open arms to welcome you and work together on successful projects. This is a unique opportunity to boost your career in a supportive and stimulating working environment.

In this dynamic role, you will be at the heart of the claims process, having a direct impact on customer satisfaction. You will be the point of contact for policyholders during an important moment: handling their claims. With your expertise and empathy, you will ensure that every claim is carefully assessed and processed, always in line with policy conditions and legal guidelines.

Your responsibilities are varied and challenging. You will delve into the details of each claim, assess its validity and coverage, and gather all necessary information, including witness statements and damage reports. You will coordinate claims inspections and calculate the financial impact of each claim.

Communication is your strength: you maintain strong relationships with policyholders, brokers and other stakeholders. You are a problem solver, skilled in handling disputes and always looking for ways to increase customer satisfaction.

Our client is a contemporary insurance brokerage located in the region of Hasselt. The offices are carefully designed with plenty of natural light, ensuring a healthy working environment.

As an independent insurance broker, they strive to offer a comprehensive range of services to both personal and business clients. Whether you are an individual looking for personal insurance or a business owner in need of business insurance solutions, their team of experienced professionals is ready to help.

What really sets them apart is their focus on building strong client relationships. They have built a loyal and stable client portfolio and place a high value on maintaining long-term, sustainable client relationships.

To be successful in this role, it is essential that you have at least a Bachelor's degree in Finance and Insurance/Legal Practice, or have reached an equivalent level through relevant experience. While previous experience in claims handling is an advantage, it is not a requirement for this role. We are also open to recent graduates looking to start their career. A good command of Dutch is crucial.

You stand out for your strong administrative skills and exceptional attention to detail. In this role, accuracy is key. In addition, we are looking for someone who can work independently, but who also understands and values teamwork.