IT Support Engineer

Pay package based on degree and experience.

A comprehensive mobility programme for a healthy work-life balance. For those where it doesn't always have to be a car.

A challenging position with accompanying responsibilities.

A stimulating, innovative workplace with numerous opportunities for advancement.

A people-oriented environment with an interactive health programme and a focus on employee well-being.

As an IT Support Engineer, you will work in an environment that strongly encourages innovation and gives you the responsibility to make an operational difference.

• You will act as first- and second-line support (general support and helpdesk).
• You will diagnose, offer a solution or escalate the problem to second-line support or external partners.
• You are responsible for active follow-up of calls, incidents and tasks.
• Registering and testing hardware and software.
• Record everything accurately in our follow-up system.
• Making adjustments to the internal telephone system.

Our client is a global leader with more than 140 years of experience. They operate internationally and specialise in dredging, offshore, infra maritime and environmental works.

You will work in a very diverse team with more than 70 different nationalities.

As an IT Support Engineer, you will meet the following requirements:

• You have a bachelor's degree with an IT-related specialisation, or equivalent through experience.
• You have a strong knowledge of software (Microsoft Windows 10, Office 365) and hardware (PCs, printers and other peripherals).
• Your knowledge or experience with Software Deployment, Networking, Active Directory, Windows Server or Citrix is a plus.
• You speak English fluently.
• You learn quickly, work proactively and do not shy away from challenges.
• You can handle work pressure and are flexible.
• You are customer-oriented and able to explain a technical solution in understandable language to their end-users.