IT Support Engineer

An extensive mobility programme for a healthy work-life balance.

A challenging position with corresponding responsibilities.

A stimulating, innovative workplace with numerous growth opportunities.

A people-oriented environment with an interactive health programme and a focus on employee wellbeing.

As an IT Support Engineer you will work in an environment that strongly encourages innovation and will give you the responsibility to make an operational difference.

• You act as first and second line support (general support and helpdesk).
• Make a diagnosis, offer a solution or escalate the problem to second line support or external partners.
• You are responsible for an active follow-up of calls, incidents and tasks.
• Register and test your hardware and software.
• Record everything accurately in our follow-up system.
• Make adjustments to the internal telephone system.

Our client is a world leader with more than 140 years of experience. They operate internationally and are specialized in dredging works, offshore, infra marine and environmental works.

You will be working in a very diverse team that includes more than 70 different nationalities.

As an IT Support Engineer, you meet the following requirements:

• You have a Bachelor degree with an IT-related specialization, or equal by experience.
• You have a strong knowledge of software (Microsoft Windows 10, Office 365) and hardware (PCs, printers and other peripherals).
• You have knowledge or experience with Software Deployment, Networking, Active Directory, Windows Server or Citrix is a plus.
• You are fluent in English.
• You learn quickly, work proactively and will not shy away from challenges.
• You can deal with work pressure and are flexible.
• You're customer-oriented and able to explain a technical solution in understandable language to their end users.