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Claims management clerk

38 hours per week
Reference: 44527
Nele Oyen
Recruitment partner
014/701 803
014/701 803
Finance Kempen
Vreyshorring 49, 3290 Lommel

We offer a permanent contract at start-up and an attractive salary, supplemented by meal vouchers, group insurance and hospitalisation insurance.

As a claims management assistant, you will join a very stable and friendly team of eight employees. Moreover, the office is located in a traffic jam-free area, which makes for a pleasant working environment.

We offer internal and external training opportunities so that you can continue to develop yourself and build your career. Short lines of communication ensure that you can work quickly and efficiently with your colleagues.

As a claims management assistant, you will be given a varied role in which you will have the opportunity to grow over time and develop further within the office.

If you are looking for a challenging job with good working conditions and advancement opportunities, this position might be for you!


As the first point of contact for customers, you are responsible for a wide range of tasks. Customers can come to you by phone, mail and post for advice, opening files, written claims reports, etc. You investigate their requests and propose solutions in a customer-friendly manner.

Besides supporting customers, you also provide agencies and experts with the necessary information for the correct handling of your claims files. This includes gathering all necessary information about the claim, including preparing the claim file and monitoring the progress of the claim settlement.

You will be in close contact with your colleagues to ensure that everything runs like a well-oiled machine. This means you work in a team and contribute to supporting your colleagues when needed. Together, you ensure that customer satisfaction remains at a high level.

In short, as a claims manager, you will be responsible for providing excellent customer service, managing claims files and supporting your team. You will work in a dynamic environment where teamwork and customer focus are key.


On a daily basis, CTRL-F Finance provides seamless connections between finance professionals and exciting positions in various sectors. Thanks to our extensive network of offices, companies and especially talented people, we are able to take a professional, personal and candidate-oriented approach.

As we focus exclusively on positions within the financial sector, we currently offer numerous opportunities. Do not hesitate to contact us if you are interested. We are open to discussing all options in depth so that we can start looking for the ideal position together!

For our client, a renowned independent insurance broker specialised in business insurance, we are looking for a claims management clerk. As claims management clerk, you will join a friendly and stable team of 8 employees.

Our client values a personal and service-oriented approach to customers. Therefore, they are looking for an enthusiastic colleague who likes to make a difference with customers.


As a claims management assistant, it is essential that you have strong administrative skills and are always accurate. You are communicative and customer-friendly, which means you easily connect with customers and support them in a professional and respectful manner.

Besides your administrative and communication skills, you speak very good Dutch. 

Furthermore, for this position we are looking for someone with initial experience within claims.

If this is not the position you are looking for, do not hesitate to contact us. We currently have several positions in our portfolio and are happy to discreetly look for a job that suits your needs and qualifications. We aim to make a perfect match between you and the right job.

Apply for this vacancy.

We will get back to you as soon as possible.

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