Claims management clerk

As an administrative claims clerk, you will be responsible for correctly processing claims.

Some of your tasks:

• Receive, record and process claims from policyholders.
• Review submitted documentation and information to assess the validity of the claim.
• Communicate with insureds, brokers and other relevant parties to complete missing information or provide clarification on the claim.
• Creation and maintenance of digital files for each claim.
• Careful filing of closed files according to established procedures.
• Answering questions from policyholders and brokers about claims by phone, e-mail or in person.
• Provide clear and friendly communication to keep policyholders informed about the progress of their claim.

As an administrative claims clerk, you will play a crucial role in ensuring the satisfaction of policyholders by handling claims quickly, efficiently and carefully.

• You have at least a Bachelor's degree in Legal Practice, Finance and Insurance or are equal through experience.
• You are empathetic and understanding and able to help customers move forward in a friendly and professional manner.
• You work efficiently and know how to prioritise.
• You can get along well in Dutch, both orally and in writing.

As a recruiter at a specialised recruitment and selection agency for financial profiles, I am constantly looking for talent to enhance our clients.

For our client, an independent insurance broker, we are currently looking for an administrative claims clerk. This medium-sized office is located in a congestion-free environment. The offices are spacious and bathed in natural light, providing a pleasant working environment.

• Permanent contract on commencement.
• Market-based salary complemented by a package of fringe benefits.
• Regime by mutual agreement. Both 4/5th and full-time possible.
• Working in a family atmosphere.
• Easily accessible offices with ample parking.
• Working in a modern office equipped with all facilities.