Vacancy

Claims Manager

Locatie: Kortrijk, West Flanders, Belgium Sector: Finance Contract: Indefinite time Uren: 37.5 h/week Laatst bijgewerkt: 24 December 2025

Function

You will work closely with your colleagues and your insurance agent to handle claims and support customers with their questions about insurance. You have daily contact with the agency's clients who need your expertise and care, in both Dutch and French.


  • As a claims management consultant, you will assist clients in handling their ongoing claims files.
  • You work independently: you prepare files, collect the necessary information, keep clients informed of the progress of their file and liaise with KBC Insurance and the experts. Of course, you can always fall back on the help of your experienced colleagues.
  • You will support customers with all their questions on existing insurance policies.

Profile

  • You handle claims and follow up files from start to finish.
  • You take initiative and work efficiently towards results.
  • You manage your files carefully and keep all parties involved well informed.
  • You have a strong interest in the insurance industry and are eager to learn. You work well together and put the team goal above the individual.
  • You have strong communication skills. Knowledge of French is an added advantage.

Organisation

At CTRL-F Finance, we focus every day on matching financial talents with challenging opportunities. We listen to what you are looking for, consider your story and guide you personally every step of the way. Our client is a familial and warm banking office where colleagues go through fire for each other. In just a few years, the team has doubled thanks to their ambition and drive.


You will join a dynamic office in a competitive job market, with a local employer in full growth. In this office, a lot of attention is paid to your personal development: from the start, you can count on basic training and solid support in your workplace. You get every opportunity to grow in your job.

Offer

You will receive an open-ended contract, together with an attractive salary package including benefits such as a 13th month, group and hospitalisation insurance, meal vouchers, annual bonus, etc. And as an extra, you will be joined by friendly colleagues at no extra cost.

Diversity and inclusion are important to CTRL-F.
Whoever, whatever or however you are or what you stand for, it is your talents that make the difference.

    Apply for this vacancy

    We will get back to you as soon as possible.

    Still have questions?

    Liesbeth Lacante will be happy to help!

    Liesbeth Lacante - Recruiter at CTRL-F
    Contactpersoon: Liesbeth Lacante
    Kantoor: Finance West Flanders
    Reference: a1WP80000023GGnMAM

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    Veelgestelde vragen over deze vacature

    Waar is deze job gelegen?

    Kortrijk, West Flanders, Belgium

    Welk type contract is dit?

    Indefinite time

    Hoeveel uren per week werk je in deze functie?

    37.5 h/week

    Met wie kan ik contact opnemen over deze vacature?

    Contactpersoon: Liesbeth Lacante
    Kantoor: Finance West Flanders
    E-mail: liesbeth.lacante@ctrl-f.be
    Telefoon: 050 444 713