File manager private insurance

Function

Are you strong in insurance and feel completely at home managing private files? Do you like to work in a personal and client-oriented way, and are you looking for an office where you can really put your experience to use?

For a Independent, family-run insurance broker in Genk we are looking for a experienced private insurance officer Who can independently take files and professionally supervise clients.

You will join a close-knit team, in a modern and congestion-free working environment, where quality, trust and collegiality are key. Not an anonymous structure, but an office where people know each other, support each other and build strong services together.

What does the job entail?

In this position, you will be the permanent point of contact for private customers, managing their insurance files from A to Z. You will ensure correct follow-up, clear advice and a smooth customer experience.

Specifically, you will:

• independently manages and follows up private insurance files
• advising customers via mail, phone and personal conversations
• prepares quotations and provides administrative support to the account managers
• responds smoothly to ad hoc requests and supports colleagues where necessary

Claims handling is in a separate department, allowing you to focus on managing customer files.

Profile

Experience within insurance is an absolute must. We are looking for someone who knows the business, can work independently and is quickly on board with the daily operations of the office.

Moreover, you recognise yourself in the following:

• you have experience in managing insurance files for private customers
• you work accurately, in a structured way and with an eye for detail
• you communicate fluently and professionally
• you are customer-oriented and think proactively
• you function strongly in a team, but also take responsibility independently

Organisation

Our client believes that a happy working environment produces better performance.

A game of darts or a game of pool over lunch? You can!

Regular team lunches or afterwork drinks are completely optional - there is something for everyone. You can just be yourself!

You will join a modern office with a stable and warm team, where your opinion counts and success is celebrated together.

Offer

• a permanent contract from the start
• full-time or 4/5th employment
• one fixed home working day per week and 20 additional flexible home working days
• An attractive salary package complemented by:
  • meal vouchers of €8 per day worked
  • group insurance
  • hospitalisation insurance
  • ecocheques
  • 13th month
  • Company car (negotiable)
• 20 leave days + 6 ADV days
• a modern, congestion-free workplace in Genk
• a warm team atmosphere with room for informal moments such as lunch breaks, darts or afterworks (without obligation, of course)
• opportunities for further growth within a stable and family-run office

Why this position?

Because here you will end up in an environment where your experience is valued and where you are given autonomy in your work. You will manage your own files, build a relationship of trust with clients and make a visible difference every day.

Interested?

Does this position appeal to you and do you have experience within insurance? If so, I would love to meet you.

Feel free to send your CV or contact me for more information.