Insurance claims manager

Function

Are you an experienced claims manager who really wants to relieve customers in difficult moments? Do you want to work in a stable office where your work is appreciated and your career can grow? Then this is your chance!

About the job

As claims manager, you handle claims files in various fields (car, fire, liability, etc.). You are the first point of contact for customers in complex or emotional situations and ensure that their file is handled correctly and efficiently. Where necessary, you go along for expert assessments, so that you can follow up the case closely.

Your tasks:

• Managing and following up claims files from A to Z
• Communicating with customers, companies, experts and counterparties
• Advising customers on more complex claims
• Reporting and thinking along on process optimisation
• Working together in a team with a strong commitment to proactive collaboration

Profile

• Experience as a claims manager (or in general insurance).
• In possession of PCP certificates.
• Customer-oriented, accurate and communicatively strong.
• Independent, but feels good in a close-knit team.

Organisation

Since 2011, this independent insurance agency has grown into a stable and reliable player in the Hasselt region. With a team of 10 employees, they place strong emphasis on personal support, accessibility and cooperation. Their approach focuses on long-term customer relations and quality over quantity. Thanks to an open culture, minimal staff turnover and room for growth, they offer a warm and professional working environment where employees are truly committed.

Offer

• Permanent contract in a growing and stable firm
• Company car and fringe benefits negotiable
• Flexibility: partial working from home possible
• Space for personal development
• Pleasant workplace in the Hasselt area with ample parking space

Why this office?

• Stable and independent firm since 2011
• Team of 10 employees, with short lines of communication and personal support
• Little to no staff turnover → employees stay there for a long time and feel involved
• Focus on sustainable customer relationships and quality over quantity
• Open culture with room for growth and development

Ready to make a difference?

Apply today and find out how you can help build the future of this stable office!