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Technical Sales Support

Dworp
Fixed
40 hours per week
HVAC
32736
Reference: 32736
Date: 2023-01-27
Steffi De Brabandere
Recruitment Partner
02/454 86 60
02/454 86 60
steffi.debrabandere@ctrl-f.be
Technical Engineering Ternat
ternat@ctrl-f.be
Borredam 4, 1740 Ternat
68537
27227
https://wa.me/32477711644
  • A challenging, technical job in a jovial and close-knit team
  • The opportunity to further develop your technical and social skills
  • A market-compliant salary depending on your competences/experience
  • An attractive offer of extra-legal benefits

Function

  • Elaborating the requests by preparing and delivering tenders and/or project plans and/or other technical documents and diagrams
  • Entering project requests into 'table', completing and modifying quotation and study planning, sending documents to the customer, project classification
  • Contacting customers (internal and external) when additional information is needed to process an application
  • Liaising with customers (internal and external) to provide commercial and technical support
  • Attend site meetings as required and as complex as the project requires and document the meeting attended
  • Follow-up of project offers, consultation with the relevant internal and external sales staff, consistent adjustment in CRM of the status of the offer until project closure
  • Taking proactive actions to promote customer satisfaction
  • Technical Prepare technical offers and follow them up in order to guarantee a timely delivery of the requirements
  • Responsible for the correct and smooth running of the quotation, calculation and guarantee the correct delivery of projects
  • Answering and Follow-up of customer questions in relation to their needs (technical, stock, delivery times, ...)
  • Service requests Processing and follow-up of complaints
  • Contributing to improving working methods on a daily basis in order to apply them and remain efficient
  • Exchanging information exchanging information on current affairs between colleagues from the internal and external departments on a field service on a periodic basis in order to increase our commercial efficiency

Organisation

Our client is a distributor of the full range of COMAP Group connection solutions and control systems on the Belgian and Luxembourg market.

They are a technical support centre of their manufacturer and therefore responsible for the technical and commercial support of the Belgian and Luxembourg customers. Working closely with wholesalers and installers, our client has been distributing its products on the Belgian and Luxembourg markets for more than 50 years.

Profile

  • Professional Technical Bachelor's degree or equivalent through work experience
  • You can express yourself fluently in Dutch and French
  • You can work fluently with MS Office
  • Experience with SAP or similar systems is a big plus

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