Technical commercial employee

You will join a growing stable company with great colleagues. You will receive a thorough induction programme and good development opportunities. The job is varied and there is room for deepening, broadening and training opportunities. Initiative and good ideas are encouraged. Moreover, you will be working with high-quality products at a flexible, financially healthy and growing family business with a flat organisational structure and an informal corporate culture.

As a Technical Commercial Assistant, you will be responsible for selling all excavator supplies within a team of colleagues. You have frequent customer contact to help existing and new customers with their customer questions.

Your duties and responsibilities:

• With your (technical) product knowledge, you are the commercial link between the customer and our company from the inside sales department.
• You will provide information and advise customers in person, by e-mail or over the phone about our product range and services.
• You ensure correct and fast processing of orders and quotations, including all relevant communication to the customer, suppliers and the internal organisation. In doing so, you monitor progress.
• Administrative processing and periodic reporting are also in good hands with you. You actively think along about (process) improvements and contribute to their implementation.
• You will actively look for and pursue opportunities in the market.
• You will provide support in various administrative tasks.
• You provide support to the field service.
• You guide customers to the online shops.

Our client is a family business that has emerged as an international service and trading organisation. Quality and customer satisfaction are still highly valued. Their core business consists of service sales of excavators, ride-on parts and attachments. They have several major importers including Takeuchi, Berco and Esco and their own production site in India. Private labels have been developed for some product groups, which are growing stronger as a brand.
The Benelux group currently employs about 200 people and has a flat structure and an informal corporate culture.

As a Technical Commercial Officer, you can find yourself in this:

• You already have initial commercial experience and have technical affinity.
• You are customer-oriented, results-oriented, independent, enterprising, accurate and organised.
• You stand your ground in both Dutch, French and English.
• You think in solutions.
• You are proficient in working with MS Office
• You recognise yourself in the following core values: Commitment is Commitment, Respect, Integrity, Commitment and Ambition.