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Teamlead Fraud Department
Function
Do you have a strong interest in cybersecurity and does the world of finance appeal to you? Then this job is definitely for you!
As team lead at this company in Aartselaar, you will play a crucial role in leading and managing a high-performing team of fraud analysts. Your responsibilities will be as follows:
- Briefing and preparing your team.
- Ensuring the optimal performance of your team and coaching your team members.
- Timely reporting of staff shortages and figures, among other things.
- Ensure information flow between the different departments (banking team and the domain lead team).
- Ensuring your team is aware of procedures and their operational knowledge is up to date.
- Letters to the head of banking service.
Profile
As the ideal candidate for this team lead position, you possess the following competencies:
- Experience in managing a team, preferably in a call centre environment.
- Strong analytical skills.
- Stress resistance and decisiveness.
- Targeted.
- Responsibility and discretion.
- Communication skills in Dutch, English and French.
- Affinity with the banking sector.
- Strong computer knowledge (Office programmes's).
- Available for full-time employment of 40 hours per week with paid ADV days (hourly schedule Mon-Fri 8:30-17:00 + flexibility (on-call) if your team needs you; they work 24/7).
- Blank certificate good conduct and morals.
- You are willing to undertake your 6-8-week training in Brussels.
Organisation
Our client is one of the leading IT security partners in Belgium and the Netherlands. To maintain this leading position, they are looking for driven employees, and strongly encourage personal development and broadening of knowledge. Together with your colleagues, you work as one team to provide the best possible operation within your department. All this takes place in an open and constructive atmosphere, where dedication and pleasure in work are central.
At this company in the Aartselaar region, they strongly believe in the team. Their key values are:
- Ownership and initiative are encouraged.
- Believe in knowledge sharing and collective resilience.
- Focus on innovation in our approach.
- Integrity and teamwork.
Offer
For the team lead vacancy at our client in Aartselaar, we offer the following:
- Permanent contract of indefinite duration upon start-up.
- Fixed gross salary supplemented by a net allowance of €125.
- Meal vouchers of €8 per day worked.
- Company car and fuel or charge card.
- Laptop.
- GSM subscription.
- Extra compensation for Sunday work or night.
- Parking is adequately provided.