Team leader Administration and Customer Support

Experience and knowledge: 5 to 10 years' experience in a similar administrative role. Experience in general administration. Knowledge of payroll management and/or social legislation (workers) is an asset. Knowledge of DOKPLAN is recommended. Leadership and communication: Leadership and communication skills. Able to direct, motivate and give constructive feedback to others. Able to deal with situations where agreements are not kept. Flexibility and stress-resistance: Flexible and stress-resistant attitude. Quick to adapt to demanding and frequently changing circumstances. Organisation and accuracy: Structured and systematic approach. Fluency in setting priorities. Discrete and accurate handling of staff and financial data. Technical skills: Very good knowledge of the MS Office package, especially Word and Excel. Language skills: Fluent in Dutch and English, both spoken and written. Knowledge of other languages is a plus. Flexibility and mobility: Flexible in working hours. Possess own transport.

Responsibilities: Leading the service 'administration': Organising, coordinating and keeping an overview of tasks and responsibilities. Drive the administrative team: Ensure accurate execution of all administrative tasks. Organising and coordinating: Preparation of weekly payroll (in collaboration with CEPA) for port and logistics workers. Administrative management and customer-oriented handling of claims. Follow-up of terminal-related customs formalities. Follow-up of invoicing, including proforma invoices. Classification and data management of all tasks related to service administration. Structuring and organising the team. Making clear agreements and ensuring correct compliance. Actively participating as an administrative force. Communicating extensively with all departments involved.

This company is part of an international group. Their Belgian headquarters is located in Ghent, but we are also looking for quite a few new colleagues's for Antwerp. The company specialises in the storage & handling of bulk goods (dry bulk & cash) & fruit in seaports in Europe and Africa. In Belgium, it operates in port of Antwerp-Bruges and Ghent, loading, unloading and temporary storage of goods at around 20 sites.

Working at SEA-invest goes beyond an ordinary job. SEA-invest's ambition is to grow in an inspiring working environment with outstanding service for our clients. You will find yourself in a dynamic international setting with a solid financial base and an excellent reputation, where you will work with colleagues who, like you, strive every day with passion and ambition to provide outstanding customer service. Learning together is a key to success, and working together means looking out for each other so that the workload and load are balanced with our capabilities and health. In addition, you will have the space for personal and professional growth and development, and you can count on a competitive salary package that recognises your knowledge and experience.