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Second Line Support Engineer

Antwerp
Fixed
40 hours per week
System & Network / Security
47961
Reference: 47961
Date: 2022-10-05
Charlotte Sermeus
Senior Recruitment Manager
02 333 45 11
02/333 45 10
charlotte.sermeus@ctrl-f.be
IT Brussels
brussel@ctrl-f.be
Martelarenlaan 30, 3000 Leuven
48191
54023
https://wa.me/32477711736

For this position, our client offers:

  • A gross monthly salary depending on your knowledge and experience
  • Hospitalisation insurance
  • Group insurance
  • Meal vouchers
  • GSM subscription
  • Open culture
  • Possibility to work from home

Function

In this exciting position, you are responsible for solving more complex customer problems. Based on your specialised knowledge and experience, you can efficiently and effectively solve problems so that the customer is truly helped. You communicate clearly with the customer which solution you propose and involve the customer where necessary in a friendly manner. You document the chosen solutions so that colleagues can learn from them or future questions can be dealt with more quickly.

Organisation

Our client is an ICT partner for various types of organisations. With 10 years of experience, they currently serve 250 customers with a total of 17,000 users. Specifically, our client offers solutions, services and products that help an organisation move forward and keep up digitally with market developments. Due to the growth of the company and the changes in the market, they are aware that their customers' infrastructure problems are becoming increasingly complex. They already have a solid team, but are still looking for extra reinforcement!

Profile

Required technical knowledge:

  • Microsoft Windows
  • Windows Server
  • Microsoft 365
  • PC-Hardware
  • Printers
  • Network Knowledge (DNS, DHCP, ...)
  • PBX


You have an analytical mind and can think along with the customer. Since you are never too old to learn, you are always open to broadening your knowledge. Creativity, flexibility and a sense of responsibility are your strongest assets. You have good communication skills, both written and oral. You can express yourself fluently in Dutch and English.

Apply for this vacancy.

We will get back to you as soon as possible.

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