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IT Support Engineer

40 hours per week
IT Support
Reference: 48010
Charlotte Sermeus
Senior Recruitment Manager
02 333 45 11
02/333 45 10
IT Brussels
Martelarenlaan 30, 3000 Leuven
  • Great colleagues to work with in a dynamic and open work environment, where every talent gets the chance to grow;
  • A stable working environment with good remuneration and fringe benefits.
  • The head office in Diegem is easily accessible by public transport and by car;
  • Work at home is possible.


  • Diagnose and resolve technical problems, including setting up accounts and network configuration
  • Implementing new software or hardware systems.
  • Properly pass on unresolved issues to the appropriate internal teams (e.g. software developers)
  • Provide on-site support or via remote access systems.
  • Prioritising and managing various outstanding issues
  • Follow-up with end-users to ensure IT is fully functional after troubleshooting
  • Preparing accurate and timely reports
  • Documenting technical knowledge in the form of notes and manuals


Our client is a leader in the field of risk standardisation and quality control for all types of structures and buildings. They have in-depth technical expertise that makes them a reliable partner in the construction industry.


  • Proven work experience as an IT Support Engineer, Desktop Support Engineer, IT Help Desk Technician
  • Hands-on experience with Windows/Linux environments
  • An extensive knowledge of computer systems, mobile devices and other technical products
  • Ability to diagnose and solve IT-related technical problems, including network and infrastructure problems and problems with business applications.
  • Experience with remote desktop applications and helpdesk software.
  • Certification in Microsoft 365, Linux, Cisco is a plus
  • Motivation to learn new skills and technologies

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