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IT service officer

Ghent
Fixed
40 hours per week
IT Support
49329
Reference: 49329
Date: 2022-10-17
Johanna Dominguez-De Rijcke
Recruitment Manager
09/235 11 00
09/235 11 00
johanna.dominguez@ctrl-f.be
IT West and East Flanders
gent.it@ctrl-f.be
Chaussée de Bruxelles 92, 9090 Melle
49252
54141
https://wa.me/32477711710

What's in it for you?

  • A job full of variety with lots of responsibility and room for growth.
  • The chance to help build strong brands.
  • Working with cool, young and dynamic Homeschoolers.
  • A competitive salary package.
  • And, of course, quite a few attractive extra-legal benefits.

Function

In the IT Service Officer position, you will be responsible for resolving business/ICT support.

What will you do within your job?

  • You will work within the IT support team from the home base in Ghent.
  • As IT Service Officer, you will resolve business/ICT support.
  • You follow up tickets closely.
  • You will work with technical ICT colleagues, business analysts and various other departments to analyse, resolve and proactively prevent support issues.
  • To reduce support issues, you will create the necessary smaller software requests, adjust certain business procedures, make additions to user manuals,...
  • You stay up to date with changes in ICT tools by actively helping to test new functionalities.
  • You will support your ICT colleagues in the rollout and implementation of larger projects.

Organisation

Our client goes for furnishings both interior and exterior.
Do you enjoy taking on a challenge? Do you always get the best out of yourself? And do so together with a strong team in a growing international company?
Then you belong in this company where all the departments work together towards a common goal: to inspire their customers to enjoy unique moments at home, both indoors and outdoors.

Profile

Who are you and what can you do?

  • A well-organised, proactive worker, you set the right priorities independently.
  • You think in terms of solutions.
  • You have a customer-friendly attitude.
  • A support role gives you satisfaction and you are a real team player.
  • Your flexibility, drive and eagerness to learn characterise you.
  • You are fluent with PC applications and have a good knowledge of modern communication tools.
  • You have strong oral & written communication skills in Dutch and French.
  • A basic knowledge of networking is a plus.
  • You hold a relevant degree or have at least a 2-5 years' work experience in a similar position.

Apply for this vacancy.

We will get back to you as soon as possible.

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