Global Key Account Manager

What will you do?

As Key Account Manager, you are at the heart of the relationship with key customers. You are their first point of contact for both good and not-so-good news, making sure everything runs smoothly or even improves. Your goal is to turn challenges into measurable positive results and ensure that your customers are happy and growing through cross- and upselling. You are an essential link in the international success story.

What do you excel at?

• You have a university degree or equivalent level of thinking through experience.
• You speak and write fluent Dutch and English, knowledge of French is a plus.
• You know the service sector well, through your experience.
• You are extroverted and solution-oriented and do not wait silently for action.
• You work in a structured and process-oriented way and love action and results.
• You strive to build long-term relationships that lead to evolution.
• Collaborating with operational management and finding creative solutions for customers come naturally to you.

Our client is well established in the world of contact centres, and is a true market leader with its years of experience. They offer a wide range of work opportunities, and find something to suit everyone.

What makes them different? By being values-driven in business, and you notice this from the very first moment. From the first job interview, for instance, they look to see if there is a good values fit between you and the company. They also offer numerous career opportunities. Recognition is a value that creates an indispensable foundation!

Their contact centres operate in various fields and across different countries, always looking for appropriate values between employee and company.

What do you get in return?

• A challenging position within a large, close-knit and collegial team.
• The chance to develop yourself every day through coaching, feedback and training. You also have access to a wide range of e-learning modules to help you grow personally and professionally.
• A permanent contract with competitive remuneration and an attractive bonus scheme.
• Are you good at your job? Then there are plenty of career opportunities within the company to other positions or projects.

Do you recognise yourself in this role and are you ready for a new challenge? Then send us your CV and tell us why you are the perfect candidate for this role!