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Field service engineer
Function
As a Field Service Engineer, you will ensure customer satisfaction. You do this by providing superior technical support and troubleshooting their installations. You focus mainly on analysing and solving technical challenges and optimising system performance. This way, end customers enjoy their sustainable energy solutions to the maximum. You build up the necessary knowledge among our customers and your colleagues. You provide technical training and produce manuals and instructions.
- You provide technical support and troubleshoot problems with solar energy systems, inverters, home batteries, and energy management systems. You do this both remotely and on site at the customer's premises.
- You perform detailed analyses and diagnose failures in renewable energy facilities. You report on these and provide adjustments in manuals and instructions.
- You give internal and external technical training courses. You also develop teaching materials for this purpose.
- You respect all safety rules and procedures while performing your work.
- You will follow up defects and returns with our manufacturers and suppliers.
Profile
- You have a Bachelor's degree from a technical field such as electrical engineering, mechanical engineering or similar
- You play with Modbus, RS485 and IP networks
- You know what "there's no place like 127.0.0.1" means
- You won't get lost in a big fuse box
- You use best practices to work safely and correctly
- You work very accurately
- You say what you do, do what you say and prove what you have done
- For you, problems are challenges for which you find solutions
- You speak Dutch fluently. English is quite necessary as well.
Organisation
This company is a wholesaler of renewable energy products and smart energy solutions.
Offer
- An attractive salary package
- A bonus system
- Meal vouchers
- 12 ADV days on top of 20 leave days
- Hospitalisation insurance and group insurance
- A full-time position from Monday to Friday
- You will report directly to the CTO
- Plenty of opportunities to take initiative
- A team of fine, innovative colleagues who design their own solutions
- The chance to contribute to a more sustainable world