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Customer advisor banking and insurance

Houthalen-Helchteren
Fixed
37.5 hours per week
Insurance
36350
Reference: 36350
Date: 2024-02-28
Nele Oyen
Recruitment partner
014/701 803
014/701 803
nele.oyen@ctrl-f.be
Finance Kempen
financekempen@ctrl-f.be
Vreyshorring 49, 3290 Lommel
69715
41187
https://wa.me/32477711680

You will benefit from the opportunity to work in an office near you, which means no long commutes and easy access to your workplace. At the start of your position, you will receive a full-time, open-ended contract, which means you can count on stability and security in your career.


As part of your onboarding process, you will undergo in-depth training to fully understand the bank's products, values and norms. This training will prepare you to best serve customers and perform your role effectively.


You can also count on a market-based remuneration tailored to your experience and skills, rewarding your efforts with a fair salary. In addition, you will receive a range of fringe benefits, including meal and eco vouchers, group and hospitalisation insurance and the opportunity to participate in a cafeteria plan.


There is a strong team spirit within the office network, so you can count on support and cooperation from your colleagues. This contributes to a positive working environment and fosters a sense of belonging and togetherness.


Moreover, you will have the opportunity to develop yourself and grow within the position, with opportunities for specialisation in time. This not only provides personal growth opportunities, but also strengthens your career prospects within the organisation.

Function


As part of our continued growth, we are looking for an enthusiastic Client Advisor for our client's office. In this role, you will take on the following responsibilities:


  • You will be one of the first points of contact for both new and existing customers.
  • You will conduct interviews with customers, using your knowledge of banking and insurance.
  • With basic knowledge across all domains, you are able to refer customers to the right experts where needed.
  • You actively approach customers, invite them for talks and identify commercial opportunities.
  • You keep up with digital evolution and share this knowledge with colleagues and customers.
  • You are committed to maximising customer service and customer satisfaction.
  • In rotation, you will take care of the office's telephone permanence, one day or half-day per week.

In time, it is possible to advance to a particular specialisation within the bank, such as investments, insurance, loans and more. This position offers the perfect opportunity to get extensively acquainted with all the bank's products and systems.

Organisation

Our client is a leading major bank, with an excellent reputation and a strong presence in the Central Limburg region. As a multi-branch financial institution, it offers a wide range of banking services and is known for its commitment to customer satisfaction and digitalisation. The bank places strong emphasis on building a dynamic and enthusiastic team, offering ample opportunities for professional development and advancement for its employees.

Profile

You have a Bachelor or Master degree under your belt and are someone who likes to take initiative. With excellent communication skills in Dutch, both oral and written, you are able to communicate effectively with customers and colleagues. Customer-friendliness is of paramount importance to you and you always strive to provide the best service.

Apply for this vacancy.

We will get back to you as soon as possible.

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