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Claims management clerk
Function
As an administrative claims clerk, you will be responsible for correctly processing claims.
Some of your tasks:
- Receive, record and process claims from policyholders.
- Review submitted documentation and information to assess the validity of the claim.
- Communicate with insureds, brokers and other relevant parties to complete missing information or provide clarification on the claim.
- Creation and maintenance of digital files for each claim.
- Careful filing of closed files according to established procedures.
- Answering questions from policyholders and brokers about claims by phone, e-mail or in person.
- Provide clear and friendly communication to keep policyholders informed about the progress of their claim.
As an administrative claims clerk, you will play a crucial role in ensuring the satisfaction of policyholders by handling claims quickly, efficiently and carefully.
Profile
- You have at least a Bachelor's degree in Legal Practice, Finance and Insurance or are equal through experience.
- You are empathetic and understanding and able to help customers move forward in a friendly and professional manner.
- You work efficiently and know how to prioritise.
- You can get along well in Dutch, both orally and in writing.
Organisation
As a recruiter at a specialised recruitment and selection agency for financial profiles, I am constantly looking for talent to enhance our clients.
For our client, an independent insurance broker, we are currently looking for an administrative claims clerk. This medium-sized office is located in a congestion-free environment. The offices are spacious and bathed in natural light, providing a pleasant working environment.
Offer
- Permanent contract on commencement.
- Market-based salary complemented by a package of fringe benefits.
- Regime by mutual agreement. Both 4/5th and full-time possible.
- Working in a family atmosphere.
- Easily accessible offices with ample parking.
- Working in a modern office equipped with all facilities.